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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews

606 Reviews of O'Meara Volkswagen - Service Center

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June 28, 2022

James was extremely knowledgeable and passionate on the Tiguan I was interested in buying. He helped me with a good trade in value for my 2019 Tiguan. James spent a lot of time going over all the new featu More

by GRACEEGAN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stern
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Huett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person
Jun 28, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again.

June 25, 2022

Vincent was very friendly, helpful and knowledgable. He was willing to help me put on my new wiper blades We appreciate all the help. More

by DREW_DOG35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Juarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
Jun 27, 2022 -

O'Meara Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 25, 2022

Absolutely horrible service. I had an appointment at 9am for an oil change with a tire rotation. They told me it was done around 12:30 and then took an additional 2 hours to do t More

by Fge1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

O'Meara Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jun 28, 2022 -

Fge1911 responded

So you can waste my time again? You had multiple chances to make it right and chose not to.

June 24, 2022

O'Meara was efficient and setting up an appointment online was so easy. They were detailed and responsive. Very happy with the service. More

by SESCHINO.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

O'Meara Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen!

June 24, 2022

Took care of small issues. Oil change was done on time. Answered my questions regarding 40, 000 tun up More

by MELVENA01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

O'Meara Volkswagen responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Volkswagen. Please don't hesitate to reach out if you need anything else.

June 24, 2022

Heath was awesome to work with. He is an assist the company. Very professional and outstanding customer service. More

by ROBERT80223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

O'Meara Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Volkswagen.

June 24, 2022

Heath and Larry have been wonderful and kind. Adam isn't always the most friendly, kind rep we've experienced More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Diaz
Jun 24, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We sincerely value your business and look forward to your next visit.

June 23, 2022

Vincent was great. Just had a little issue with an oil change I had. Very routine oil change, tire rotation, and recall fix. When putting my car back together, somethin More

by cam.gillett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent , Larry Diaz
Jun 24, 2022 -

O'Meara Volkswagen responded

Thank you for your feedback. We are sorry that you didn't have the 5-star experience that we strive to provide to all of our customers. Please don't hesitate to reach out to us directly to discuss this matter in more detail. We would appreciate the opportunity to see if there is anything we can do to turn this around for you.

June 19, 2022

The gentleman that waited on me was very nice and answered my questions regarding my vehicle. I am a happy customer. More

by lapoe8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Paradise , Travis Grise
Jun 20, 2022 -

O'Meara Volkswagen responded

We appreciate your business and our team looks forward to serving you again soon!

June 18, 2022

After returning to this dealership several times for a parasitic draw problem, it’s finally fixed! I’m so happy to have my car back! Vincent worked extra hard to make sure I was happy and would have a car More

by KAREN.METHFESSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent in Service
Jun 20, 2022 -

O'Meara Volkswagen responded

Thank you for choosing O'Meara Volkswagen, Karen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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