O'Meara Volkswagen - Service Center

I love the cars, but won’t ever purchase them again because of repeated terrible experiences with omeara service department. i have a 3.5 year old alltrack with 72100 miles. i purchased the extended wa because of repeated terrible experiences with omeara service department. i have a 3.5 year old alltrack with 72100 miles. i purchased the extended warranty when it was new. A/c system went out 12 miles after factory warranty was up and nothing was covered. i was without my car for three total days and had to rent one for over $350. All they managed to do in that time was diagnose it and talk to extended warranty inspector, who didn’t approve anything because tech said “he didn’t have the time” to demonstrate the failure. And, they didn’t bother to take photos or videos of the issue when they first diagnosed it because “we never have to do that,” according to Larry the service manager. He refused to get the inspector what he needed to facilitate approval unless someone paid him another $159 to repeat the diagnostic. i told him i wasn’t paying for the first one and went to local repair shop. glad i did, since volkswagen said the parts could take a year to arrive, the local shop is getting them in hand within the next week and will complete the repair for $400 less. and, they’re willing to work with the extended warranty company. More

Always helpful service team. Have worked with Adam and Patrick and they are professional and explain all that needs to be done. Have worked with Adam and Patrick and they are professional and explain all that needs to be done. More

O’Meara did a great job of getting my recall scheduled. They were fine quickly and I was called letting me know the car was done and ready to be picked up. They were fine quickly and I was called letting me know the car was done and ready to be picked up. More

It took them less than 30 minutes to have my car ready to go! Awesome service go! Awesome service More

Had a recall issue that was promptly addressed. Adam at the service desk is awesome! Adam at the service desk is awesome! More

I needed my windshield repaired under the warranty we pay for. I called, and VINCENT was so helpful. I emailed him pics to get the process started and he did his best to get things done in a timely manner. I for. I called, and VINCENT was so helpful. I emailed him pics to get the process started and he did his best to get things done in a timely manner. I arrived to my appointment and again, he was very helpful, kind, and respectful. They also did the recall and computer updates at the same time without me asking. Great people! More

Maintenance department was prompt, said the estimated time was two hours and they finish the job Quicker time was two hours and they finish the job Quicker More

Adam is always helpful and services are pretty fast. Will be back soon for 40,000 mile service Thank you ever so! Will be back soon for 40,000 mile service Thank you ever so! More

The dealership was a pleasure to work with, they communicated everything with me in a timely and professional manner. communicated everything with me in a timely and professional manner. More

Adam Wright is always very helpful. These days service directors at dealerships often push expensive services often unnecessary- not Adam - he’s trustworthy. He’s really great and as lo These days service directors at dealerships often push expensive services often unnecessary- not Adam - he’s trustworthy. He’s really great and as long as he’s at Omera VW I’ll be going there. More