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O'Meara Volkswagen - Service Center

Westminster, CO

4.6
606 Reviews

606 Reviews of O'Meara Volkswagen - Service Center

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September 22, 2022

Great customer service and quick service! Looking forward to keep bringing my car back to them! More

by pop.gustavo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

O'Meara Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2022

A GREAT, CONVENIENT, PLACE TO HAVE MY BLUE 2018 VW CONVERTIBLE WITH 108,000 MILES ON THE ODOMETER SERVICED. The employees I worked with in the service department were very friendly, and the area wh More

by ERNIE.HARRIS.CTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2022

I hope not to return. Diagnostic should be dedicated from over price charges. For a $311 item, I was barged including,diagnostic,labor, $899. Which replacement of part d More

by VSASAMOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Wright
Sep 22, 2022 -

O'Meara Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that someone from our management team can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 24, 2022 -

VSASAMOTO responded

I'm sorry you got the whole storh story in my initial response, of I feel I was over charged and kept waiting all day for both days after making appointments for specific time. So the only thing that would satisfy me or bring me back would be to refund some of the $899 I paid. So you can forward my initial response to whom ever, but I'm telling you not a thing else is going to make me happy. Sorry for the misspelled words in initial response, I didnt see them. And spell check did't catch them, but you got the jest of what transpired. Sincer!y, Mrs Sasamoto

September 20, 2022

Great customer service helped me out finding the problem and fixing it for me helped me out gather what needed to be done and proceed felt like they cared about me and wanted to help me instead of other pla More

by preocanas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

O'Meara Volkswagen responded

Thanks for sharing your thoughts about your experience with O'Meara Volkswagen. We appreciate your business and hope to see you again soon!

September 19, 2022

I have always been given exceptional service at OMera Volkswagen. The service staff always answer my questions and are honest with their responses. More

by djlinscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

O'Meara Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2022

Very friendly, thorough, honest, and professional. The lyft shuttle was a nice plus. Would highly recommend for your regular service. More

by DAVID_RUBIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

O'Meara Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen, we look forward to having you as a valued customer for many years to come!

September 19, 2022

Very convenient and easy to work with—needed a battery replacement on a Saturday and they got me in right away, super fast. Really appreciated the ease and speed. More

by octoberine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

O'Meara Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2022

Folks were very nice and friendly. They helped me find the wrong part number for a part I didn’t need. Had to order the part from California, because I was told it would be cheaper tha More

by gregntoben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

O'Meara Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that management can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2022

Our first time there. Excellent and friendly service. Recall was fixed and all other issues that I noticed. Thank you!! More

by braye33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

O'Meara Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2022

Service was quick and proficient. The communication was prompt and provided the information I needed. I like that you don’t need to make an appointment. More

by SASJOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Hafenstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

O'Meara Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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