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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews
Call Service Center (303) 301-2870

307 Reviews of O'Meara GMC - Service Center

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October 24, 2022

Took my truck in twice for the same issue and my truck is still having the same issue. Nothing got fixed and now im having to pay more money to take it and try and get it fixed elsewhere. More

by Sgalvan1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
October 24, 2022

MY 2021 GMC WAS NEVER FIXED FROM PREVIOUS VISIT, ALMOST LEFT ME STRANDED ON MY WAY TO DALLAS. SAME MECHANICAL ISSUES AS BEFORE AND DEFINITELY NOT PLEASED IN THE SERVICES PROVIDED TO ME. More

by Saucedovalentin417
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Report | Print
Oct 24, 2022 -

Saucedovalentin417 responded

Update: 10.24.22 WAS DRIVING ON THE INTERSTATE AND THE POWER WENT OUT COMPLETELY AND HAD ALL DASH LIGHTS ON. MY SPEED DROPPED FROM 65 TO 30 ALL OF SUDDEN AND HAD TO YIELD NEARLY CAUSING A HUGE WRECK. UNACCEPTABLE WHAT SO EVER. DEFINITELY PUT MY FAMILIES LIVES AT RISK!

October 22, 2022

Eric is a wonderful service advisor! ! I have been taking my car here since I bought it about 5 years ago and they are always very honest and trustworthy. More

by tescalera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Oct 23, 2022 -

O'Meara GMC responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2022

I was very satisfied with the work that was completed on my driver's seat was greatly appreciated. It works better than when I purchased the vehicle about 3 years ago. The mechanic who fixed my seat did a g More

by Jack31
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Report | Print
Oct 23, 2022 -

O'Meara GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2022

Joel was professional and actually did what he said he would do unlike some of the other dealerships More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
Report | Print
Oct 23, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your thoughts on working with Joel and our team. We're glad to hear we delivered such a great experience!

October 19, 2022

They fit us in and got the work done. However, the texting was delayed, so it was a bit confusing. A call would be better than a text. More

by Eswuir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Report | Print
Oct 20, 2022 -

O'Meara GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2022

The experience was great I’m glad that he help us a lot thank you so mucho More

by Silviavaldez0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Oct 17, 2022 -

O'Meara GMC responded

Silvia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team and look forward to working with you again.

October 17, 2022

The parts team members are very knowledgeable and courteous. They accurately fulfill our parts orders on time. We are proud to do business with O'Meara Buick GMC. More

by OFFICE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
Report | Print
Oct 17, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your thoughts on working with Joel and our team. We're glad to hear we delivered such a great experience!

October 16, 2022

I’ve always had get service with my oil changes, this service I for some reason had oil on my garage floor 🤔 More

by OWLSJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Oct 16, 2022 -

O'Meara GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 16, 2022

My 2018 GMC Serria 1500 was in for a oil change and alignment and was told at first it would take all day. Happen to talk to Loren the dispatcher he said they could do better than that. My truck was r More

by Robert2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Roberts, Joel Nunez
Report | Print
Oct 16, 2022 -

O'Meara GMC responded

Robert, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

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