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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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January 03, 2023

Outstanding, professional, respectful, trusted team, we were out in 3 hours driving new car … fascinated More

by Staci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca , Keith Yeanoplos, Eric Reyes
Jan 04, 2023 -

O'Meara GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Staci, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara GMC, we look forward to having you as one of our valued customers for many more years!

December 30, 2022

The Service Team addressed the issue with car in a prompt and courteous fashion. All questions and concerns were also addressed. More

by Bibas2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Dec 31, 2022 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Eric very helpful & honest about services needed. Explained a previous recall on my 2020 Terrain & told me to keep an eye on it More

by Colleen.coogan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Dec 30, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2022

Easy to get in. Work was on time. Very helpful with all my questions. Fat and efficient. More

by cherylanne.ellsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Dec 17, 2022 -

O'Meara GMC responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2022

The customer service I received was prompt, efficient and friendly! I like that you guys actually answer the phone, it’s nice talking to a human rather than a machine. Eric is friendly and helpful, took go More

by Ange R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Dec 12, 2022 -

O'Meara GMC responded

Ange, Thank you for taking the time to share your feedback with us. Eric and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2022

Eric from the git go was very nice and always had a super attitude!! He’s been a absolute SAINT!! More

by kathleenowens567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Dec 06, 2022 -

O'Meara GMC responded

Thank you, Kathleen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 04, 2022

Thanks to the service team this was a great experience. In and out quick. Will come again More

by Justin G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Dec 05, 2022 -

O'Meara GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Buick GMC.

December 02, 2022

Good Customer Service. Always willing to work with my schedule. Normally ready when promised or sometimes sooner.Very satisfied with service provided. More

by MARYANNHOLGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Joel Nunez
Dec 03, 2022 -

O'Meara GMC responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Buick GMC!

November 22, 2022

1 star is the lowest i could go. This dealership installed my winch. Its been less than a month and i had to remove the winch to change the bumper. While doing so i found that 1) The More

by DontPanic42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown technician
Nov 26, 2022 -

O'Meara GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 17, 2022

Terrible experience, had an appointment at 10 AM for and oil change and check engine light. Didn’t receive it until 5:30 pm and they wanted to keep it for more days with no expected time line for check en More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Reyes, Annissa Medina, Joel Nunez
Nov 18, 2022 -

O'Meara GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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