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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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March 04, 2023

Service was excellent and professional, both the mechanic and service advisor exceeded expectations. Could not be more satisfied More

by REYJO90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo,
Mar 05, 2023 -

O'Meara GMC responded

It's great to hear that Jo was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara GMC!

March 04, 2023

Couple of weeks ago I took my car to be repaired I was told that the problem had been taken care of. About two weeks later I found out the car had not been put back together on the underside where the wip More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annissa Medina
Mar 07, 2023 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and have management address your concerns once we've been able to get the whole story.

March 03, 2023

Checking my vehicle in was hassle free and fast, the Ladies in Service were Awesome and Friendly Live them. More

by Jacquin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina
Mar 03, 2023 -

O'Meara GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2023

I felt like the dealership was clean and efficient. I was very impressed with the experience. More

by Leopoldomrufflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Mar 05, 2023 -

O'Meara GMC responded

Leopold, Thank you so much for your excellent review! We are so glad that Annissa had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

Eric is outstanding, professional and knows what he’s doing. Will definitely be bringing vehicles back, when service is needed More

by Tsalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Mar 03, 2023 -

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

March 01, 2023

I would never take my truck to this place they did a diagnostic on it and didn't find anything wrong with it needed four more hours which would cost me $800 more dollars just to look at it not fix it I More

by Yomama123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loren Roberts, Annissa Medina
Mar 02, 2023 -

O'Meara GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 01, 2023

Great Customer Service! !! Quick response time and friendly staff. Our new family mechanic. Thank you!!!!!!!!! More

by Girl mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Mar 02, 2023 -

O'Meara GMC responded

Thank you for choosing O'Meara GMC. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2023

Eric was great! great communication very friendly staff. Great job on my car very satisfied. Thank you very much. More

by Dacy.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Joel Nunez, Jonathan Leonas
Feb 19, 2023 -

O'Meara GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing O'Meara GMC, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2023

Eric, He communicated with every step of my service. I would highly recommend the service dept to anyone I deal with. More

by Coloradoimaging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Feb 18, 2023 -

O'Meara GMC responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara GMC!

February 11, 2023

Terrible experience. This dealership is completely useless. Never seen such incompetence. I will never be coming back for repairs or any future cars. Waste of both time a More

by Archuletabrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annissa Medina
Feb 13, 2023 -

O'Meara GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

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