O'Meara GMC - Service Center

I took my 2018 Sierra 2500 in for standard oil, tire rotation, etc. service on 4/13/21. Was told by Paul it would take about an hour an a half..(fine) After around an hour, he said I was ready to go did rotation, etc. service on 4/13/21. Was told by Paul it would take about an hour an a half..(fine) After around an hour, he said I was ready to go didn't need a tire rotation due to low tread..(fine) Paid my bill and left but about a mile down the road, i decided to go through the GMC diagnostic to make sure all was good. The first thing I came to was gas filter was at 0%. Turned around and Paul said that they missed it because it probably JUST POPPED ON (BS) I informed him that was BS and he knew it. Someone didn't do their job and he was trying to blow smoke up (MY A.) to cover for it. I had to wait another hour and charged an additional $155.71 and was pissed! Probably wouldn't have been as bad if he hadn't tried to BS me and the fact that I'd previously had to return multiple times for them to address the engine block recall. Good customer service means be honest with the customers! I may not like what you say but at least I feel like I can trust you! Cannot wait until i get the survey on Invoice number GCCS21291/GCCS21295. More

Superb service at this dealership. They go above and beyond exceeding expectations. Tommy took care of me and I highly recommend his expertise. I call him Tommy The Closer which represents his skill set beyond exceeding expectations. Tommy took care of me and I highly recommend his expertise. I call him Tommy The Closer which represents his skill set and experience very well. I love my brand new car and look forward to doing more business with this dealer. More

215$ and nothing changed AJ does not communicate well. I had to call him several times when I hadn't heard anything for a few days. My wife told him when she dropped the truck AJ does not communicate well. I had to call him several times when I hadn't heard anything for a few days. My wife told him when she dropped the truck off that they could not roll any windows down other than the rear passenger because I've been having trouble with the electric windows; when I got the truck back the front passenger window had been forced open and will not stay up now, it is completely broken. I also told AJ the AC was making a high pitched whistle and I had checked the refrigerant which read full. He insisted removing the refrigerant and refilling would solve the problem; against my better judgment I gave him the go-ahead at 215$ and the system still does exactly the same thing. It blows cold air until the engine warms, then blows warm and makes the high pitched whistle. To make matters worse, I also asked to check my ABS system. (I really got the impression they did not want to work on my vehicle, possibly because it is a 2001 with it's share of problems) AJ put on the paperwork the vehicle would not duplicate the problem. I drive this truck every day and every day the ABS and brake lights come on after four or five stops. I hope nothing goes wrong because if my brakes fail and I had it in your shop to diagnose; not too good for your shop. More

Very efficient service. The service only took about 30 minut The service writer was very efficient and professional. The front desk personnel went over every detail of the service report. I appreciate that every The service writer was very efficient and professional. The front desk personnel went over every detail of the service report. I appreciate that everything was done in 30 minutes or less. More

Amazing service ! Absolutely loved working with Jack! Quick service with great customer relations!! Would recommend him to any one ! Will be coming back for any work in Absolutely loved working with Jack! Quick service with great customer relations!! Would recommend him to any one ! Will be coming back for any work in the future ! More