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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews
Call Service Center (303) 301-2870

307 Reviews of O'Meara GMC - Service Center

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March 30, 2022

Had a very super bad experience they gave me a lender card with no documentation and was pulled over to get left out in the street in a cold night with my grand baby age 2 so terrible thinking of selling More

by adriana_palacios_tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
Apr 01, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 01, 2022 -

adriana_palacios_tiger responded

Adriana_palacios_tiger@yahoo.com

March 28, 2022

Awesome staff they got the work done I will be returning my GM for more serviced at this location great service More

by fernando_cadillo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Report | Print
Mar 28, 2022 -

O'Meara GMC responded

Thanks for sharing your thoughts about your experience with O'Meara Buick GMC. We appreciate your business and hope to see you again soon!

March 26, 2022

I dropped car off for an oil change and all that goes with it at 8 am and they were finished in less than 3 hours. I couldn't be happier with the service and with the way they take care of my Acadia. More

by sjp_123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Montoya, Eric Reyes
Report | Print
Mar 28, 2022 -

O'Meara GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Buick GMC.

March 20, 2022

The staff was very kind. The service personnel was quick to address me being there and getting the paperwork ready. The directed me to the waiting room where I had snacks an More

by yasminsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Montoya, Eric Reyes, Annissa Medina
Report | Print
Mar 21, 2022 -

O'Meara GMC responded

Thank you for your business and this review, Yasmin. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 16, 2022

They supposedly took care of everything I don’t have any complaints and I asked her and she said everything seems to be working fine I never saw the parts that were replaced More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Mar 18, 2022 -

O'Meara GMC responded

Dave, thank you for taking the time to share your review! Please don't hesitate to let us know if we can be of further assistance.

March 16, 2022

I brought my car in for two recalls. . it took five days to get done 😐 More

by robflageolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annissa Medina
Report | Print
Apr 02, 2022 -

O'Meara GMC responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 12, 2022

Coming in it was fast they did a great job and the person at the desk was friendly and knowledgeable More

by humbertoibanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Report | Print
Mar 14, 2022 -

O'Meara GMC responded

Thank you so much for your excellent review, Humberto! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Buick GMC. Please don't hesitate to reach out if you need anything else.

Mar 14, 2022 -

humbertoibanez responded

Thank you for the great job.

March 11, 2022

No, communication as to status of service work being done or completion times and short handed. More

by Mason36bj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Report | Print
Mar 14, 2022 -

O'Meara GMC responded

Thank you for your feedback, Mason, and we apologize for any lack of communication on our part. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Buick GMC!

March 02, 2022

Did a good job replacing my air bag recall on my2012avalance the service writer was very helpful More

by Danny.morado13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Montoya, Eric Reyes
Report | Print
Mar 03, 2022 -

O'Meara GMC responded

Thank you, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Buick GMC!

February 28, 2022

I feel like I got taken advantage of because my car had a recall so it was so easy to find something else wrong with it to make more money on me More

by ROBEALOM7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro Montoya, Eric Reyes, Annissa Medina
Report | Print
Mar 17, 2022 -

O'Meara GMC responded

We apologize, Rob, as this is not the level of customer service we promote at O'Meara Buick GMC. We would appreciate another opportunity to earn your business and satisfaction. Should you need anything else or wish to discuss this matter further, don't hesitate to contact us.

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