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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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July 26, 2022

It’s a good place to go, but after being persistent about what was going on, it seemed they got super annoyed and started being a bit rude. And I’m not saying asking everyday what was happening and questioni More

by VehicleGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Jul 27, 2022 -

O'Meara GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

July 24, 2022

Extremely courteous from checking in to proper care and servicing of my truck at a fair price and reasonable time More

by JKWRHOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina, Joel Nunez
Jul 25, 2022 -

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Buick GMC. Please don't hesitate to reach out if you need anything else.

July 23, 2022

Sold me a leaking truck, took it back twice for warranty maintenance. Service team is just full of people who don’t want to cost the company money even tho I’m a costumer. Truck is still not running the way More

by fcerceda1414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Scaglione, Loren Roberts, Eric Reyes, Annissa Medina, Robert Boyle, Joel Nunez
Jul 28, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that someone from our management team can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 23, 2022

Awesome job consistently turning our cars quickly! Thank you so much for great service in a service starved industry. More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Jul 25, 2022 -

O'Meara GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Buick GMC.

July 23, 2022

- [ ] Thank to Precious Emilia Metzler, for her outstanding  tenacity to insure the loan went throw. Also Tommie Mitchell, was a blessing for graciously insuring that Emilia, had all the documents More

by Palomino29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
Jul 23, 2022 -

Palomino29 responded

O'Meara Buick GMC Jul 23, 2022 Palomino29 VERIFIED CUSTOMER. To Whom it May Concern: I wish to extend a personal Thank you to Precious Emilia Metzler, for her outstanding tenacity to insure the loan went throw. Also Tommie Mitchell, was a blessing for graciously insuring that Emilia, had all the documents need for you to accomplish the financing. I highly recommend Omara Ford for clients that are interested in purchasing a vehicle in the future. Please don’t be deceived.. the above mentioned individuals display integrity. That was my experience with Omara Ford Dealership. Sincerely Mary L Avitia

July 22, 2022

Fast and friendley service. The job was supposed to be 4 hrs and possibly longer. It was bone in 3 hrs. Great job! More

by scottdsenske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Joel Nunez
Jul 25, 2022 -

O'Meara GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2022

No called to give updates on my Vehicle dropped it off on a Wednesday didn’t give it back to let the next Tuesday More

by russellmareches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Jul 25, 2022 -

O'Meara GMC responded

Thank you for providing this feedback. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2022

I love this dealership! Anissa and Eric always give me great service! I’m sure everyone else is great but I don’t know all of their names! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Jul 22, 2022 -

O'Meara GMC responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business, Dominic. We look forward to having you as one of our valued customers for years to come.

July 21, 2022

O'Meara has treated my wife and I very well. She bought her car there and after seeing how great the service was I now take my truck there. We're very happy with O'Meara, sales and service. More

by RONANDEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Joel Nunez
Jul 22, 2022 -

O'Meara GMC responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate this fantastic five-star review. We look forward to having you and your wife as one of our valued customers for years to come.

July 21, 2022

Service personnel efficient and knowledgeable. Nice to customets Need to have more service personnel to speed up service. More

by Viewcajun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Jul 22, 2022 -

O'Meara GMC responded

Thank you for taking the time to leave us your feedback. We sincerely value your business and look forward to your next visit.

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