307 Reviews of O'Meara GMC - Service Center
Took three days just to receive any info on my car. Pricing for a diagnosis was not disclosed up front and it ended up costing me $189 for NOTHING! Pricing for a diagnosis was not disclosed up front and it ended up costing me $189 for NOTHING! More
Terrible, absolutely terrible. I will never bring my vehicle back to O'Meara Buick GMC of off 104th Ave in Thorton, CO. In no particular order. 1. The service department lacks com I will never bring my vehicle back to O'Meara Buick GMC of off 104th Ave in Thorton, CO. In no particular order. 1. The service department lacks competent people. 2. Scheduling is a nightmare. 3. Takes 3-4 days for anyone to look at my vehicle and when you do find the problem you keep it for an additional 2-4 days. Over- I brought my vehicle to your place to get the rear driver side turn signal replaced. A harness was needed - the tech unplugged other harnesses and did not replace the other harnesses to the correct location causing what appeared to be a transmission problem. I then brough the vehicle back to your dealership thinking it was a transmission problem. Your dealership had it for 2.5 days and was "not able to figure out what was wrong". I could not wait any longer and took it to a transmission place - within 3 hours the transmission placed figured out what was wrong, and they recommended a company that specializes in electrical problems with vehicles. The electrical company nailed it down to the TCS harness and that harness were unplugged and not put back correctly. The wait time for your place is terrible. Your own tech for some unknown reason could not figure out how to use a software program? You are a dealership. More
Bad all around. We always come to you for service, but last Sat was the last time I will ever come to your dealership. Service manager was a jerk. We always come to you for service, but last Sat was the last time I will ever come to your dealership. Service manager was a jerk. More
You guys need to learn how to update customers more. Once a month is definitely not enough. I had to request for a invoice three times before I actually got one. Be punctual. Be specific. I was left in Once a month is definitely not enough. I had to request for a invoice three times before I actually got one. Be punctual. Be specific. I was left in the dark for a solid month. Only really found out stuff when it was time to get my car back. Do better, take pride in your work ethic. More
I got right in Eric would keep me up to date and explained everything to me very helpful I have had my cars with Omera Buick for many years. explained everything to me very helpful I have had my cars with Omera Buick for many years. More