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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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August 11, 2022

Was my first time I have been there and the service was very good, I’ll see you next time More

by Marlenyrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina
Aug 14, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 10, 2022

Been taking my truck there since I owned it never had a bad experience! Very professional. More

by rndchavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
Aug 11, 2022 -

O'Meara GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Buick GMC!

August 09, 2022

This dealer is awesome! Anissa Eric and the team are amazing. Not a ton of communication needed just quick turnaround ! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 10, 2022 -

O'Meara GMC responded

We appreciate your business and our team looks forward to serving you again soon!

August 08, 2022

It was my first time taking my car in for a service. I took my car in to get an oil change. Eric and the other guy that helped me were very nice and friendly. The waiting area was pleasant and had snack More

by JESS.ARCINIEGAVALDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Joel Nunez
Aug 09, 2022 -

O'Meara GMC responded

Thank you for your feedback Jess! We're happy to hear your service went well!

August 07, 2022

I called a week in advance to request an appointment to look at a check engine light and have the differential and transmission flushed. They told me to bring it in at 7:30am the next Wednesday. I dropped More

by Jramer21
Customer Service
Recommend Dealer
No
Employees Worked With
Eric Reyes
Aug 09, 2022 -

O'Meara GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 07, 2022

They were not very diligent in trying to find problem. Online reservation system did not show up on their internal sets so my truck sat there for 3 days before even being checked. And they would not let m More

by gxsande
Recommend Dealer
No
Employees Worked With
Annissa Medina
Aug 09, 2022 -

O'Meara GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 07, 2022

I called and left two or three messages to set up an appointment and didn’t receive a return call. I called and finally got to talk to a service person and every thing went quick after that. I suggest r More

by Sbferris1090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Aug 08, 2022 -

O'Meara GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 07, 2022

Quick and efficient. Promised return time accurate. Excellent and fair pricing. Will return again. Thanks More

by ancheril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Aug 08, 2022 -

O'Meara GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Buick GMC.

August 07, 2022

We have a fleet account and this dealer continues to turn our cars around quickly! Thank you ! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 08, 2022 -

O'Meara GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 05, 2022

Disrespectful of customers time. Poor communication. It was necessary to make a trip to the service department to talk with service personnel. This is a management problem and or p More

by Kardosa
Friendliness
Recommend Dealer
No
Employees Worked With
Joel Nunez
Aug 09, 2022 -

O'Meara GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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