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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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August 17, 2022

Poor customer service. That's putting it politely! I would have rated the dealership with 0 stars if that was an option, however they force you into giving at least one sta More

by sraewright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annissa Medina, Joel Nunez
Aug 22, 2022 -

O'Meara GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 17, 2022

Customer service was excellent and courteous. Will bring my vehicle in whenever a recall happens More

by johnvotanek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Aug 19, 2022 -

O'Meara GMC responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Buick GMC.

August 15, 2022

Great customer service and knowledgeable staff keep up the good work and I will recommend you guys to everybody thank you for your hard work More

by sawaqedb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina
Aug 16, 2022 -

O'Meara GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2022

I couldn’t communicate with anybody about my car, it was so frustrating, I don’t know if they were short staffed or the phones were down, but it was a nightmare More

by davidalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annissa Medina
Aug 18, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 13, 2022

Very helpful and knowledgeable, went above and beyond to help with repair. I would recommend this dealership to friends and family. THANK YOU SO VERY MUCH! More

by lockhartrick58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina, Joel Nunez
Aug 14, 2022 -

O'Meara GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Buick GMC.

August 13, 2022

Thank you so much for your quick turnaround and speedy diagnosis. Always l appreciated. Cheers More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 14, 2022 -

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Buick GMC. Please don't hesitate to reach out if you need anything else.

August 13, 2022

I took my car in for two quick repairs; they told me it would be three to four days. After the five day They would have back to me the next day. I would call and no one would answer my call would go to voi More

by Mtoineeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Aug 13, 2022 -

Mtoineeta responded

Please see my review and help me with this problem! I can’t go without a car for another nine days.

August 12, 2022

The service provided by Omeara is very professional. The staff is friendly and very competent. More

by jop001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Aug 14, 2022 -

O'Meara GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2022

When I made the appointment they told me it would take a couple of days for the 90K mileage check up. They had my car back to me after one day, everything was quick and easy. Annissa was knowledgeable and e More

by jenreeser_4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Aug 14, 2022 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 11, 2022

This dealer rocks! Eric and Anissa are the best! Will never use another Gm dealer. More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 14, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric and Anissa delivered such a great experience!

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