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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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August 24, 2022

O’Meara gmc rocks! Couldn’t be happier with the service communication and response time! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 24, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, Dominic, and for taking the time to leave us this wonderful feedback!

August 23, 2022

Unprofessional Made appointment. Sales rep to busy .needed oil change 3 days later got car back.needed to c heck possibly a short. No response for 2 days or call back. Not going More

by Titsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Aug 27, 2022 -

O'Meara GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 23, 2022

Anissa was very helpful and pleasant despite how super busy she was! I would choose her again. More

by karikarij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Aug 24, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Anissa delivered such a great experience!

August 22, 2022

Good techs but the constant rotation of service advisors is frustrating. I haven’t had the advisor twice in the last three years More

by bRannebarger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Aug 23, 2022 -

O'Meara GMC responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your feedback. Thanks again for choosing O'Meara Buick GMC!

August 20, 2022

My car got the engine replaced and after it was done I had to dropped off the same day that I picked up cause I got the check engine back on, and after I picked up the second time I noticed that I was le More

by davidalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annissa Medina
Aug 22, 2022 -

O'Meara GMC responded

Thank you for your feedback David. Your message has been sent to our management team.

August 19, 2022

We love this service drive! Thank you for the awesome service. And great turnaround Cheers More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 22, 2022 -

O'Meara GMC responded

We appreciate your business and our team looks forward to serving you again soon!

August 19, 2022

Good service, good place, fast service, nice people , I will recommend to my family and friends More

by Miguel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Steve Smith
Aug 22, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 19, 2022

Everything good,nice customer attention,good time service,good Information about our truck. Nice attention More

by ESTHERCARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Aug 19, 2022 -

O'Meara GMC responded

Thank you for choosing O'Meara Buick GMC, Esther, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2022

Unfortunately who i had set appt with was out sick but i was able to get my oil changed and was treated Kindly More

by amylyon427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Steve Smith
Aug 19, 2022 -

O'Meara GMC responded

Thanks for sharing your thoughts about your experience with O'Meara Buick GMC. We appreciate your business and hope to see you again soon!

August 17, 2022

My 1996 GMC Sierra wouldn't start so I had it towed to O'Merra Buick GMC. They wouldn't even attempt to inspect or repair it, claiming it was too old. I had it towed to another place where they determin More

by dcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Nunez
Aug 22, 2022 -

O'Meara GMC responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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