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O'Meara GMC - Service Center

Thornton, CO

3.4
308 Reviews
Call Service Center (303) 301-2870

308 Reviews of O'Meara GMC - Service Center

Sort by
October 01, 2022

I was expecting to pick up My car on Thursday. I called several times, leaving messages Thur, Fri, Sat… heard nothing until the next week. Then learned the work had not even started due to staffin More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
Oct 05, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Your issue has been brought to the attention of our management, and a manager will be in touch with you soon. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

October 01, 2022

Bought my 2020Buick Encore GX ST here. I love this vehicle. My short wife can drive it. The luxury and comfort features are amazing. The sales and service departments are top not More

by DONALD.HENDERSHOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina, Joel Nunez
Report | Print
Oct 02, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2022

Good service, thanks you Eric for explaining and give me details about my service, see you next time. More

by RGA823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Joel Nunez
Report | Print
Oct 02, 2022 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 29, 2022

The worst service I have ever had to deal with. No communication with Joel very unprofessional. More

by Big al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annissa Medina, Joel Nunez
Report | Print
Sep 30, 2022 -

O'Meara GMC responded

Thank you for your feedback Al. Your response has been sent to our Service Manager to look into further.

September 29, 2022

Servicr was fine and everything went great, the dealership did not replicate my online appointment and thus had to wait longer than anticipated. More

by Tcrump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Oct 02, 2022 -

O'Meara GMC responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, but we apologize for the longer wait. We do hope to see you again!

September 28, 2022

The service department at this dealership failed 3 times to fix the same issue. My vehicle still has no AC. As a long time GMC owner, thanks to this dealership I will never purchase another GMC again. More

by rudy.morado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
Oct 01, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Your issue has been brought to the attention of our management and a manager will be in touch with you soon. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 28, 2022

Erik was the best in find us the truck we need it. Not only that but a 2023 truck. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Cassata, Keith Yeanoplos, Erik Chavez
Report | Print
Sep 28, 2022 -

O'Meara GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erik met your expectations. Thank you again for choosing O'Meara Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

I drive across town and past the dealership by my house to go to O’Meara. More

by coylekristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Report | Print
Sep 26, 2022 -

O'Meara GMC responded

Kristen, We are very happy to hear Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 24, 2022

We have a large fleet and we sent this dealer dozens of repairs per week! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Annissa Medina, Steve Smith, Joel Nunez
Report | Print
Sep 25, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2022

Eric is nice when it comes to give estimates but not so nice when it comes to warranty work to keep the customer informed, a different person then More

by Tj_chacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Report | Print
Sep 26, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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