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O'Meara GMC - Service Center

Thornton, CO

3.5
307 Reviews

307 Reviews of O'Meara GMC - Service Center

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October 08, 2022

Friendly, outgoing and knowledgeable. We enjoyed the team at O’mera we will return and recommend family and friends. More

by joe.aragon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes, Joel Nunez
Oct 09, 2022 -

O'Meara GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

October 07, 2022

Thank you for continued excellent service and quick turn around! We use them for all of our fleet needs ! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Oct 07, 2022 -

O'Meara GMC responded

Thanks for sharing about your experience with O'Meara Buick GMC. We appreciate your business and hope to see you again soon!

October 07, 2022

Service department couldn't find problem while under warranty, couldnt duplicate symptom with detailed instructions and after 2 trips finally repaired.further even though GM paid for repair under "good More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Oct 10, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Mike, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 10, 2022 -

Mike responded

I sent an email to service manager with details. Waiting for a response Mdrockymtnhigh@comcast.net 3039414539 Mike Dunning

October 06, 2022

Great service really fast service I’d go back to this dealership for all of my needs they get you In fast and get out just as fast service was 100% great thank u to everyone for making it a great experie More

by Shaneasher84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Oct 07, 2022 -

O'Meara GMC responded

Thanks for sharing your thoughts about your experience with O'Meara Buick GMC. We appreciate your business and hope to see you again soon!

October 06, 2022

Thank you once again for excellent service, ethical diagnosis and repairs and quick turn around! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Oct 06, 2022 -

O'Meara GMC responded

Thank you, Dominic! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Buick GMC.

October 06, 2022

Go somewhere else, absolutely horrible customer service. I called for a service appointment and left a voicemail. I never heard back, so I scheduled online. When I arrived for my appointment they said they More

by emergencyedu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes, Joel Nunez, Jason Crouse
Oct 07, 2022 -

O'Meara GMC responded

Thank you for leaving your feedback about your visit. We'd like to learn more about your experience. Can you reach out with your contact information? https://www.omearabuickgmc.com/contactusform/

October 06, 2022

Service couldn’t help us out with a truck they new had an issue for a year and a half but Leo in sales was able to get us into our new trucks!!! More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Cassata, Keith Yeanoplos, Joseph Scaglione, Leo Trujillo, Eric Reyes, Jason Crouse
Oct 07, 2022 -

O'Meara GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Leo and our team, Paula, and we look forward to working with you again.

October 06, 2022

Annissa Medina should be commended for her courteous, knowledge and professionalism. She's always willing to answer question and if she doesn't know the answer, she finds the correct answer. More

by hlucki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Oct 06, 2022 -

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that Annissa had the opportunity to work with you, and we are thrilled that you found your experience with us here at O'Meara Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

October 05, 2022

Annissa has the most pleasant to work. Professional, timely, kind and honest, all you can ask for More

by kknights59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
Oct 06, 2022 -

O'Meara GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Annissa and our team met your expectations. Thank you for choosing O'Meara Buick GMC, we look forward to having you as a valued customer for many years to come!

October 01, 2022

I was expecting to pick up My car on Thursday. I called several times, leaving messages Thur, Fri, Sat… heard nothing until the next week. Then learned the work had not even started due to staffin More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Oct 05, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Your issue has been brought to the attention of our management, and a manager will be in touch with you soon. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

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