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O'Meara GMC

Thornton, CO

Overview
Employees
Reviews
Vehicles
4.0
540 Reviews
O'Meara GMC is a trusted dealership that has been serving the community for many years. We are proud to offer a wide selection of high-quality GMC vehicles, including cars, trucks, and SUVs. Our sales team is dedicated to helping you find the perfect vehicle to meet your needs and budget. In addition to selling vehicles, we also offer top-notch service and maintenance at our state-of-the-art service center. Our team of certified technicians are trained to handle all your service and repair needs, from regular maintenance to more complex issues. We use only the best tools and equipment, and we always strive to get you back on the road as quickly as possible. There are many reasons to choose O'Meara GMC for all your automotive needs. Our team is committed to providing excellent customer service and going above and beyond to meet your needs. We offer competitive pricing, flexible financing options, and a wide selection of vehicles and parts to choose from. So whether you're in the market for a new GMC or just need some routine maintenance, O'Meara GMC is the place to go.
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2000 W 104th Ave

Thornton, CO

80234

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Showing 540 reviews

April 02, 2023

Horrible communication. The service department is very unprofessional and we will not be using them again. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo , Eric Reyes
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Apr 03, 2023 -

O'Meara GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Melissa, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 01, 2023

Got Great Customer Service from Octavio Acosta. The process was smooth and fast now time to enjoy the Denali! More

by Caro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Acosta
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Apr 03, 2023 -

O'Meara GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 01, 2023

The salesman Octavio Acosta was incredible. Helped me through every step of the process and was able to get me into the car of my dreams! The customer service was excellent, he was patient and More

by Samuel M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Acosta
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Apr 03, 2023 -

O'Meara GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Samuel, and we thank you for choosing O'Meara GMC!

March 30, 2023

Gilbert made it easy for us to find the correct truck we wanted and with low mileage More

by DERREKRAMIREZ47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gray Thompson
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Mar 31, 2023 -

O'Meara GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gilbert delivered such a great experience!

March 30, 2023

Courteous services , a spacious place for customers, but No complementary thank you gift for new car buyers More

by Jesty_nashmaggie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gray Thompson, Kurt Valentin
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Mar 31, 2023 -

O'Meara GMC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 29, 2023

We appreciated the service dept called us and had my car completed in a timely manner More

by Veronica Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Annis... Service Advisor
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Mar 31, 2023 -

O'Meara GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Veronica, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara GMC, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2023

Don't buy from them. What they tell you about the car is completely the opposite of the truth. I asked the salesman " is there anything wrong with car?" He said ho. Then More

by abcde_909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Octavio , Jason Crouse
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Mar 27, 2023 -

O'Meara GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 27, 2023 -

abcde_909 responded

This is my phone number, the best way to be contacted….. 832-276-1252

Mar 31, 2023 -

abcde_909 responded

Fired and threaten on the O'Meara GMC. My self and my 14 years old son came today 03/31/2023 around 4 pm to pick up the cancellation form for the extended warranty and to clear up any issues one-on-one as suggested by the O'Meara GMC dealer in their response above on 03/27/2023. At first the made obtaining a copy of the warranty cancellation as an impossible mission. Second, they told me to talk to the sales manages Jason about the one-on-one talk to clear up any issue. I went to the office of Jason and he was with Octavio and he said in an angry tone while I was still outside the glassy door of the office " you put your review in every platform and then he pointed at me with his finger and said we will give you your copy of the warranty cancellation form and GO HOME" I told him do not threat me and say please go home. Then he said with anger "you can wait here (means on the tables) or wait outside (means outside the dealer) till we give you your copy of warranty cancellation." Then he sniffed the back of his hand in rage. I told him even this response will be posted online in the review and my 14 years old son with me as a witness. It is so sad that dealers write positive responses online to show that they are responsible and wanted to do the right thing and strive to give the best service, while in reality they have no intention to fix what they did wrong. Now, I am scared to visit them again. If they want to solve the problem, they may write a check with the difference $4,000 and mail it directly to my physical address that they have on file.

March 25, 2023

Good job taking care of are needs. Was really helpful on everything we needed done More

by J.MITTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Geck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Chavez, Jason Crouse, Gray Thompson
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Mar 27, 2023 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2023

Parts were not put back correctly when the vehicle was pick up. Will require a second visit to correct More

by SEACLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jo
Report | Print
Mar 30, 2023 -

O'Meara GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2023

Everyone was very friendly and professional, this was the EASIEST car purchase I’ve ever had… Gilbert was AMAZING 🤩 More

by Blackbeauty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Crouse, Gray Thompson
Report | Print
Mar 27, 2023 -

O'Meara GMC responded

Thank you so much for your excellent review! We are so glad that Gilbert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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