O'Meara GMC

Sales agent was inattentive, unprepared and added a lot of valuable time to this process that was unnecessary. Highly recommend not using them. Edit: management was very helpful and made the situation r of valuable time to this process that was unnecessary. Highly recommend not using them. Edit: management was very helpful and made the situation right once they understood what was going on More

Enjoyed the service and no pressure tactics they provided. They were also pet friendly and that was huge for me. provided. They were also pet friendly and that was huge for me. More

Waited for 20 minutes just to be checked in for an oil change and tire rotation. When scheduling I was told it would take about an hour and could wait. When dropping off my vehicle I was told that it was change and tire rotation. When scheduling I was told it would take about an hour and could wait. When dropping off my vehicle I was told that it was realistically going to be 1.5-2 hours. A Lyft was ordered for me to take me home. After 4.5 hours of not hearing anything about it being ready and calling multiple times with no one picking up I showed up in person and was called as I was walking in. 4.5 hours for a scheduled oil change and tire rotation is absurd. More

A lot of work was put on the truck the first time. And we have a lot more work that needs to be done. I have to work out my schedule so that I can drop the truck off to get the rest of the work done. And we have a lot more work that needs to be done. I have to work out my schedule so that I can drop the truck off to get the rest of the work done. Brake pads need to be replaced on the faunt wheels. Passenger side axle gasket has to be replaced. The steering mechanism has to be worked on. I will try to get the truck in for repair there in a couple weeks. Thanks for all your help. More

Our experience with Gilbert and the staff was first, five star. Ritz Carlton level of service. star. Ritz Carlton level of service. More

Erik was fantastic. Super professional and courteous. He made sure I found the right vehicle and made me feel like family. Super professional and courteous. He made sure I found the right vehicle and made me feel like family. More

Octavio was extremely helpful throughout the process of purchasing our vehicle! He helped resolve a number of issues we ran into with the financing department and even filled the tank with gas before we t purchasing our vehicle! He helped resolve a number of issues we ran into with the financing department and even filled the tank with gas before we too possession! I recommend you seek him out when looking to purchase a vehicle. More

She was absolutely amazing. Seriously on top of everything. She explained everything better than any car dealership service rep I have ever talked to, and she is super pleasant Seriously on top of everything. She explained everything better than any car dealership service rep I have ever talked to, and she is super pleasant too. I have the impression her workload is quite high, but even then she took extra time to explain everything in detail to me. She should be promoted, if you guys have any open management spots available. I mean it!! More

Totally understaffed and overworked. Chaos. 7 vm to various phones - no return calls...emails too. Zero communication. Where is the GM phone # on website??? Dropped off wed am, crickets Chaos. 7 vm to various phones - no return calls...emails too. Zero communication. Where is the GM phone # on website??? Dropped off wed am, crickets for comm. Finally got ahold of a voice friday. $82k for a truck and the service communication is extremely sub par.... More

Under staffed, slow to respond, still having issues with my vehicle, I tow a lot of trailers and wasn’t compensated a suitable rental my vehicle, I tow a lot of trailers and wasn’t compensated a suitable rental More