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O'Meara GMC

Thornton, CO

4.0
540 Reviews
O'Meara GMC is a trusted dealership that has been serving the community for many years. We are proud to offer a wide selection of high-quality GMC vehicles, including cars, trucks, and SUVs. Our sales team is dedicated to helping you find the perfect vehicle to meet your needs and budget. In addition to selling vehicles, we also offer top-notch service and maintenance at our state-of-the-art service center. Our team of certified technicians are trained to handle all your service and repair needs, from regular maintenance to more complex issues. We use only the best tools and equipment, and we always strive to get you back on the road as quickly as possible. There are many reasons to choose O'Meara GMC for all your automotive needs. Our team is committed to providing excellent customer service and going above and beyond to meet your needs. We offer competitive pricing, flexible financing options, and a wide selection of vehicles and parts to choose from. So whether you're in the market for a new GMC or just need some routine maintenance, O'Meara GMC is the place to go.
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2000 W 104th Ave

Thornton, CO

80234

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Showing 540 reviews

August 02, 2022

Terrible, absolutely terrible. I will never bring my vehicle back to O'Meara Buick GMC of off 104th Ave in Thorton, CO. In no particular order. 1. The service department lacks com More

by jqk900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Reyes
Aug 03, 2022 -

O'Meara GMC responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Aug 09, 2022 -

jqk900 responded

What are you hoping to accomplish by having a manager reach out to me? Your facility already knows that the scheduling is a nightmare, yet it has been like this for over 2 years that I have been going their - I simply became tired of dealing with it. Will you hire competent people? No. I could of easily have brought O'Meara Buick the sheet from the transmission shop on which harnesses were affected but I decided to take the issue to a company that specializes in electrical problems with diesels.....they fixed it and I paid for it. Why take the chance by bringing it back to O'Meara that created the problem but could not figure it out? Your facility created the problem and after 2.5 days could not figure out what the problem was yet both the transmission place and electrical shop were able to duplicate the problem. Either you are hiring people right out of GM school with no experience, or your hiring process is bad. Having a manager call me will not solve anything.

Aug 09, 2022 -

jqk900 responded

Do you know what a Pareto Chart is? Try creating one for the Service Dept based upon the low scores....you will see that my complaint is very similar to the complaints that date back to 2019...same complaints in 2022. Lip Service. End of Story.

August 01, 2022

I had a great experience working with Mike Workman and Keith Yeanopolos at O'Meara. I was able to get into the vehicle I wanted and was in and out of the process on a Saturday afternoon in less than 2 hou More

by jena919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Yeanoplos, Jason Crouse
Aug 02, 2022 -

O'Meara GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike and Keith here at O'Meara Buick GMC.

August 01, 2022

I worked with Mike Workman and his team. Mike made sure I got what I was looking for, with the price I was looking for! Mike made sure I understood all aspects of my options and how they all More

by Joann.pettingill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

O'Meara GMC responded

Thank you so much for your excellent review, Joann! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep, and don't hesitate to reach out if you need anything else.

August 01, 2022

Bad all around. We always come to you for service, but last Sat was the last time I will ever come to your dealership. Service manager was a jerk. More

by Delebadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Nunez
Aug 03, 2022 -

O'Meara GMC responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 30, 2022

You guys need to learn how to update customers more. Once a month is definitely not enough. I had to request for a invoice three times before I actually got one. Be punctual. Be specific. I was left in More

by Suck it
Recommend Dealer
No
Employees Worked With
Eric Reyes
Aug 03, 2022 -

O'Meara GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 30, 2022

They had really great service and their employees were absolutely a big help and they were very kind to me and my family More

by jeanette.myajr14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Ramirez
Jul 30, 2022 -

jeanette.myajr14 responded

Thank you for everything

July 30, 2022

My car was finished quicker than promised! This dealer is the best in town. Thank you! More

by Dominic.y.jiron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annissa Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Reyes, Steve Smith, Joel Nunez
Aug 01, 2022 -

O'Meara GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2022

Grasias Erik nos atendieron bien en OMARA nos dio buen servisio y nos atendieron con amabilidad More

by Yc82797
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Chavez
Jul 29, 2022 -

O'Meara GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 29, 2022

I got right in Eric would keep me up to date and explained everything to me very helpful I have had my cars with Omera Buick for many years. More

by GWILLIAMS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Reyes
Aug 01, 2022 -

O'Meara GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 29, 2022

The salesmen was nice but he lied about what was done with the truck none of the service was done as they said it was More

by prismwc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Trujillo
Aug 03, 2022 -

O'Meara GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out. We'd love to get to the bottom of this and turn things around for you.

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