O'Meara GMC

I brought my truck in for some warranty work and to look at a rough idle concern. After having my vehicle for a couple days they could don’t duplicate the concern which was very obvious in my opinion. Ive h at a rough idle concern. After having my vehicle for a couple days they could don’t duplicate the concern which was very obvious in my opinion. Ive had almost 20 years experience at a reputable car dealership as a lead service technician so I know a thing or two about cars. Since the tech could not duplicate a problem I asked to take a ride with him so I could show him what my concern was. They told me that technicians are no longer allowed to go on test drives because of Covid. This was obviously just an excuse for them to blow me off because they don’t want to work on. After a lengthy conversation trying to get them to make sense of their no ride along policy that makes zero sense, I decide to come pick my vehicle up so I could take it to someone else who was willing to help. The cherry on top was when they tried to charge me $189 for a diagnostic fee on a car that is still under bumper to bumper warranty. They tried holding my truck hostage until I paid the diagnostic fee but after they failed to explain what troubleshooting steps they performed to someone who has experience in the industry, they waived the fee. This was the worst experience I’ve ever encountered at a car dealership. Their customer service is horrible, they don’t lift a finger help you out, they lie and make excuses. I’m honestly surprised they’re still in business More

Your service department doesn’t answer the phone or return phone calls. I literally had to go in to schedule my appointment return phone calls. I literally had to go in to schedule my appointment More

She worked with me was very nice to care my vehicle and got it done in a timely fashion very great employee got it done in a timely fashion very great employee More

Great experience, love my new pick up. Soon I’ll upgrade to a Denali. Got to start somewhere Soon I’ll upgrade to a Denali. Got to start somewhere More

Leo was amazing! So was JC and finance manager was so incredible. We had an awesome experience for sure So was JC and finance manager was so incredible. We had an awesome experience for sure More

They did not respond to 2 different messages left. I had to go in to set up an appointment for a lube oil filter. Once it was finally set the service was great. I had to go in to set up an appointment for a lube oil filter. Once it was finally set the service was great. More

Thank you for your excellent service! I hope you win your award! You deserve it I hope you win your award! You deserve it More

We traded in our car and felt like we got the best deal around!! JC Cassata took great care of us and made the experience stress free and and enjoyable! Definitely recommend coming to him for you current/f around!! JC Cassata took great care of us and made the experience stress free and and enjoyable! Definitely recommend coming to him for you current/future car needs. More

I came in looking for a car, was met with kindness and honesty. Erik was great to work with as well as the rest of the O’Meara team. honesty. Erik was great to work with as well as the rest of the O’Meara team. More

This dealership was amazing be had me in and out within a timely fashion very professional I would recommend Sergio 100% timely fashion very professional I would recommend Sergio 100% More