O'Meara Ford - Service Center

Excellent Vince in Quick Lane was more than willing to answer each of my questions and concerns about our vehicle . Service was quick and explained so we unders Vince in Quick Lane was more than willing to answer each of my questions and concerns about our vehicle . Service was quick and explained so we understood everything. I am looking forward to working with everyone . More

Rude Financial department and non helpful Sitting at Omera Ford now to cancel a maintenance contract and not only was the financial representative rude and disrespectful but also was more inte Sitting at Omera Ford now to cancel a maintenance contract and not only was the financial representative rude and disrespectful but also was more interested in showing his phone video to other employees instead of helping me with the paperwork. This is exactly why people need to not go to this dealership, because once you sign all the paperwork they could careless about any other issues that you may have, unless. It's them needing you to sign something. Hers a pic of my uncompleted paperwork I was given a copy of More

Mark in Service Mark is a true professional in his craft! His level of communication, knowledge and customer service is unmatched. It is always a great experience whe Mark is a true professional in his craft! His level of communication, knowledge and customer service is unmatched. It is always a great experience when Mark is involved! More

Visit O'Meara I have taken my F150 to O'Meara for service since we purchased it in 2009. I have always been happy with the quality of service. I did however miss n I have taken my F150 to O'Meara for service since we purchased it in 2009. I have always been happy with the quality of service. I did however miss not getting a check out sheet this last time. Overall they have a great staff in the service department. More

Good as usual. I continue to go back and get good quality service. I love working with Lauryn because she makes it personal and goes out of her way to be extra help I continue to go back and get good quality service. I love working with Lauryn because she makes it personal and goes out of her way to be extra helpful. More Lauryns and no one would ever not return for more service. More

Pleasant experience The service techs were very patient with the load of customers coming in. Having an appointment made everything go smoothly. The shuttle service is The service techs were very patient with the load of customers coming in. Having an appointment made everything go smoothly. The shuttle service is a must. Glad they offer that. More

We needed an admin key cut and it took less time than we wer I wish the sales staff were as good at follow through as the quick lane staff. I’m still waiting to hear about the windshield replacement I wish the sales staff were as good at follow through as the quick lane staff. I’m still waiting to hear about the windshield replacement More

Great Service Chris was awesome when I brought my Escape in for a recall repair and alignment. He helped get my rental (and return it) and made the whole process qu Chris was awesome when I brought my Escape in for a recall repair and alignment. He helped get my rental (and return it) and made the whole process quick and painless. More

Unresponsive team Called a few times to try and schedule an appointment as their online options garnered no response. Ended up having to go in after no call back. Had t Called a few times to try and schedule an appointment as their online options garnered no response. Ended up having to go in after no call back. Had to wait 2 months for an available slot for recall work and sync 3 issues. Dropped off vehicle at 7am. Didn't get the option for a rental until 4pm, even though I needed a vehicle and they knew it was a 24 hour+ job. No updates on vehicle until I called 36 hours after dropping off vehicle. Agree 72 hours with no updates, I went in and my vehicle had been done with for a while. More

Very good Very friendly personnel keeping me informed of progress. Checked out my car throughly and tended to the recall for the door latch. Very satisfied with Very friendly personnel keeping me informed of progress. Checked out my car throughly and tended to the recall for the door latch. Very satisfied with the service. More