O'Meara Ford - Service Center

How so they have 4.5 wth Worst customer service in my 34 years of exist can't answer phone can't return phone calls on day six and still have no idea about nothing. Worst customer service in my 34 years of exist can't answer phone can't return phone calls on day six and still have no idea about nothing. More

Horrible Wish there was an option for no stars. I made a service appointment for my wife’s explorer 2 weeks ago to drop off at 8 am to have the transmission lo Wish there was an option for no stars. I made a service appointment for my wife’s explorer 2 weeks ago to drop off at 8 am to have the transmission looked at. I showed up the morning of the appointment and was told it would be 7-12 DAYS until they could look at it. xxx are you kidding me. With a 2 week notice no one could have called to say they are backed up and just wait until I show up. I will never give Omera Ford another penny of my money ever More

Very Pushy, ignorant , selfish. Went to check breaks for my car, while waiting i was sitting in the waiting area in the showroom. Went to ask something about one of the car and boom. Went to check breaks for my car, while waiting i was sitting in the waiting area in the showroom. Went to ask something about one of the car and boom. Felt like i was fed to wolves. Pushing me from table to table making paper sign. When i m explaing that i m just checking. I m not at all happy how they treat me. One of the manager couldn't keep his eyes on my face. All the interaction his eyes were on my cliveage checking my breast. Even after mentioning many times that i feel rushed, my heart was pacing. I don't like to make hasty desicions, have very little time because i have to go to work. They kept pushing and pushing. They never once even prefer to say take a day to think over it. I saw them two or three people pushing a woman. Felt so helpless and pushed and nervous to get away i had to make a deal which i would never do. Next day i make a desicion of telling them that i don't want this car but too bad, they can't take car back within 24hours back coz i have a credit score over 800. As they imply having a great score means trouble. The car is now banks and they can't do anything. Went to ask help from higher management but they are in same boat. I made a mistake. Never came across to any place this unprofessional, pushy, ignorants to customer, selfish for their profits, no understanding. Last resort they offer is to step down of what i was even driving before this new car. More

Totally displeased with the way my problem was handled did not even drive vehicle ignored recall information l feel I spent almost 200 dollars for nothing will never use with the way my problem was handled did not even drive vehicle ignored recall information l feel I spent almost 200 dollars for nothing will never use them again More

Slow...no follow up My Ford was in a front end collision and was sent over from the collision dept. I was told someone would follow up the next day but I had to call in My Ford was in a front end collision and was sent over from the collision dept. I was told someone would follow up the next day but I had to call in to find out nothing had been done. I was told it would be done right then and I would be contacted with the results. Called back next day, service rep was off and truck still not touched. Finally resolved by that afternoon after an already frustrating ordeal with the collision dept. More

Service Great service. In and out quickly. Thanks to all imvolved the checked fluids and assured me vehicle running good. I would recommend this dealership Great service. In and out quickly. Thanks to all imvolved the checked fluids and assured me vehicle running good. I would recommend this dealership to anyone More

Oil and lube change Bought my car here and only have it serviced here. I trust them to do a great job and they do. I only will go to OMERA. Bought my car here and only have it serviced here. I trust them to do a great job and they do. I only will go to OMERA. More

Good but didn't take me serious about trading vehicles. It Wanted to hear back about buying a raptor but no one called me back. Will go to Phil Long next time unless I'm contacted soon. Wanted to hear back about buying a raptor but no one called me back. Will go to Phil Long next time unless I'm contacted soon. More

Excellent service. Took my vehicle in for 80,000 mile service without an appointment and Brandon got my vehicle in right away and had it serviced while I waited. Nothing Took my vehicle in for 80,000 mile service without an appointment and Brandon got my vehicle in right away and had it serviced while I waited. Nothing needed to be completed for my 80,000 mile service so I just needed the oil change. It was completed in a timely manner. Awesome! More

Air Bag Recall The Omeara staff was friendly, knowledgeable, and professional. The replacement was done on schedule and without problems. Lauren handled the coordi The Omeara staff was friendly, knowledgeable, and professional. The replacement was done on schedule and without problems. Lauren handled the coordination of work very well. I will return to the dealership for future maintenance work. More