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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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March 22, 2022

They did a very good job in the time the quoted us would recommend them More

by randyteter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

O'Meara Ford responded

Randy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2022

Service was good, got it done the same day. Was disappointed to hear my lug nuts are junk but wasn’t going to pay an additional 150.00 plus for them More

by r.berg23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 21, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2022

I Got my car in and out after my window needed to be replaced very quickly More

by JESSICA.ADEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Doyle
Mar 21, 2022 -

O'Meara Ford responded

Thank you, Jessica. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2022

I went into the dealership for an oil change and Nick was super helpful and friendly! I definitely recommend working with O’Meara Ford! More

by Lauren Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2022 -

O'Meara Ford responded

Thank you for your review Lauren! Customer service is our highest priority and we're happy that our team was able to take care of you!

April 19, 2021

Still the worst service and place for me no one even tried to reach out to me reading these reviews you’ve been warned. R More

by Renettacook001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael John
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Craft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Bencomo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl, Gilbert Martinez, Pat Olson, Kaid Chapman, Blanca Guerrero, Adrian Flores, Sergio Ramirez, Monica Lopez
February 21, 2021

Can I rate 0 stars? I called the dealership after owning my car for just at a year with less that 60k miles because my exhaust was HANGING OFF MY CAR. After telling me that my repairs WOULD be covered under More

by dayanara_noelle
Recommend Dealer
No
Employees Worked With
Joe and Sam
November 18, 2020

Is there a way to give negative stars rude staff horrible service.Really awful experience they refused to do my airbag recall and were very rude. This sets them up for liability if there is an accident and s More

by Tkellyglass
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Bultje
Nov 18, 2020 -

O'Meara Ford responded

Hello, We appreciate you reaching out with your feedback. After looking into your situation with your advisor, he had asked you to bring the vehicle in with items removed that would have obstructed the repair process and you declined. Due to Covid-19 restrictions and the safety of both you and our staff, we were unable to remove those items on your behalf. We wish you well and hope that we can be of service to you in the future.

Nov 18, 2020 -

Tkellyglass responded

I had an ashtray (cup with cig butts in it because cars no longer have trays)and ashes on my dash was not offered a place to throw away my ashtray or anything to wipe the dash which I asked for. Service rep was very rude about it.In the future you should notify someone if they need to prep their car for service before they make time to bring their car in.Also im sure you have a vaccuum and a trash can on premisis.Had very little to do with covid 19 as implied by your statement seems to have more to do with it being a recall job than a paying job.Items you elude to where cigarette butts never in my life have I been told by a rep that I needed to go "clean my disgusting car at a car wash" when dropping off a vehicle or told one of my customers any such thing really bad customer service.

August 16, 2020

I can’t even think of one good thing about this place. They are rude and they don’t have parts I needed. I advise anyone to go somewhere else! More

by Joanie59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Kellner
December 30, 2019

This dealership sucks! They don’t have parts for the new vehicle out! I have been waiting for 3 months for a part for my new truck. More

by Joanie59
Recommend Dealer
No
Employees Worked With
Colin Cunningham
October 08, 2019

Unbelievably bad customer service!!! Thought I would give them a try, Brighton Ford couldn't get me in until 9/30 and OMeara on the morning of the 25th.   Called late on the 26th, Nicolle More

by Unbelievably bad customer service!!!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolle
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