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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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May 12, 2022

After Omira working on my vehicle several times it was determined I needed cam sensors so I made the appointment waited months got the vehicle in. Joey continuously lied to me about the state of the vehic More

by bearws6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Doyle
May 13, 2022 -

O'Meara Ford responded

Thank you for taking the time to leave your feedback. Our management team would like to speak to you about your experience. Can you reach out to our Service Manager with your name so that we can look into your situation?

May 12, 2022

I am giving a 5 only because of Miranda. As for the rest of the day service department I find them unorganized, unprofessional and poor overall. You scheduled me for an appointment and then More

by broncsfan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
May 13, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford! We appreciate your business and kind words for Miranda, and we hope you will give us another opportunity to serve you.

May 11, 2022

Does not return phone calls and does not fix the problem Took seven days to give me first diagnosis of which I paid them to do the work but it did not fix the problem yes and now they stalled me for seven d More

by 1doug1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark , Miranda McDermott
May 11, 2022 -

1doug1 responded

Does not return phone calls

May 11, 2022

Staff is friendly. Like the text features. Quick response time. Easy pick up of vehicle. More

by keri.bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Golos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Estrada
May 12, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, Keri, and for taking the time to leave us this wonderful feedback!

May 11, 2022

The people are amazing. They are always busy They still greet people with courtesy and helpfulness. They are good to let you know what’s going on with your car etc. I thi More

by HBABIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know Tony’s last name but he helped me purchase my 2019 Escape What a GEM, Allison Skelly, Miranda McDermott, Jim Pugh
May 12, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2022

The people there are very nice. Service department is great know what they are doing More

by MILEHISTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2022

This place is great. They did an awsome job. Will definitely be back for service More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly, Miranda McDermott, Joey Doyle
May 10, 2022 -

O'Meara Ford responded

Nick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

May 10, 2022

Little disappointed in Mike I asked for quote on some work never received anything to date More

by gditolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Ford!

May 10, 2022 -

gditolla responded

I said Mike didn’t send me a quote and you said I’m glad Mike could help you out ?????

May 10, 2022

Very satisfied with all my oil changes and car work up 👍 all employees friendly and professional More

by em402498
Recommend Dealer
Yes
Employees Worked With
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

O'Meara Ford responded

We appreciate your business, Shaun and our team look forward to serving you again soon!

May 09, 2022

Quick Lane - not so quick! Treated poorly after asking why it would take 2 hrs for an oil change when husband had an appointment at 9am. Explanation-there's a lot of people be More

by Eruss
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tony, Quick Lane Department
May 10, 2022 -

O'Meara Ford responded

We're sorry that your husband didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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