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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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June 07, 2022

Over priced try to rip you off bad customer service and they never get back to you when you keep trying to reach out to them More

by j7srock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 07, 2022

Friendly and very serviceable. You have a great team that know there stuff. Thank you More

by crieango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

June 07, 2022

Nick was the best! His attitude was that of a caring person that made you feel like he was really trying to get me taken care of no matter what! More

by setsuna22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

O'Meara Ford responded

Thank you for your review and kind words for Nick. We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

Always good quick service, keeps me informed about my car needs and upcoming services required More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Jun 07, 2022 -

O'Meara Ford responded

Gary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2022

Nice, efficient, understanding ,reasonable, committed , competitive , responsible answerable clean effective, clean place , effective communicator conciliator More

by Joantochacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Bencomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kittler
Jun 07, 2022 -

O'Meara Ford responded

Joan, It's great to hear that Ivan and Richard were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Ford!

June 07, 2022

Repeatedly doesn’t respond to calls. Poor customer service. Unable to make warranty fix, but charged deductible under warranty. More

by ACA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott, Joey Doyle
Jun 08, 2022 -

O'Meara Ford responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 06, 2022

Good service, magnificent service at clients and We are happy with the prices thank you for everything More

by Flor Lucio Saucedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

June 06, 2022

Made an appointment, as was instructed to do for works deal on truck. Hour and half later it was done. Noted another customer come in wanting the same service. No mention of appointment. Seen them leavin More

by mpekish4420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Doyle
Jun 08, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 04, 2022

I took my Bronco in because the latch on the back seat was broke. After 3 days the latch still wasn't fixed. I demanded that they return my Bronco to me and tech I was talking to said he couldn't release More

by PTHRE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Doyle
Jun 08, 2022 -

O'Meara Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 03, 2022

I got great service, but they don’t use their appointment system well. Made 1st appointment, when I got there I was going to have to leave it all day, so made new appointment and they still said I had to lea More

by lapbren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 06, 2022 -

O'Meara Ford responded

Thank you for your feedback for our service department. We'll be sure to share your review with our crew. Please don't hesitate to let us know if we can be of further assistance.

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