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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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June 20, 2022

Friendly and knowledgeable staff Nice courtesy vehicle driver Service completed same day Clean service area More

by DRERES922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2022

The people are polite and efficient! Always attentive to customer needs and helpful to answer all necessary questions! More

by CONNIERTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Skelly, Joey Doyle
Jun 19, 2022 -

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that Joey and Allison had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Ford. Please don't hesitate to reach out if you need anything else.

June 18, 2022

Although my sales experience was pretty terrible the service department did their best to fix the mechanical issues with my vehicle. I was treated honestly by the service person who went to bat for me w More

by RBCCRANE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

O'Meara Ford responded

Thank you! MIke and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

June 17, 2022

The service requested was perfect. However, the clear coat on the hood which was already somewhat peeling was almost totally removed upon pick up. Not sure what happened but no one men More

by JEREMYFERNANDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

O'Meara Ford responded

Jeremy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2022

From Dan Craft in sales to the service center in love this place, recommend to everyone!! More

by Lamusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Craft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 16, 2022

Service department is not customer centric. The impression I have is the focus is on the service team not the customers. This is probably why Barbara is so skilled and experienced saving relat More

by Scott- no longer an Omera customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

O'Meara Ford responded

Thank you for your review. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 16, 2022

Everything was great The car runs better now than it did before. Thank you. DEANE More

by Buddy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
Jun 16, 2022 -

Buddy responded

Thank you

June 15, 2022

Joey is an excellent customer service rep. He went above and beyond expectations. On top of the repair, I had requested multiple other services be done. All were completed and within 3 days. F More

by mr.antonsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Doyle
Jun 17, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with Joey. We're glad to hear he delivered such a great experience!

June 15, 2022

Months after the recall service on my car was performed the service work has still not been uploaded to the database and my FordPass account still shows an outstanding recall notice More

by jimsufka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim at Body Shop
Jun 20, 2022 -

O'Meara Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 15, 2022

Earl is great to work with. I appreciate his superior customer service and will always bring my vehicle to him. More

by Mitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

O'Meara Ford responded

Thank you so much for your kind words for Earl, and for taking the time to leave us this wonderful feedback!

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