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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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June 23, 2022

The service department did a poor job of communicating what was happening with my car. More

by BenAGruber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Trujillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly
Jun 27, 2022 -

O'Meara Ford responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 23, 2022

Excellent service! I was really in a jamb and they really helped me out big time! More

by dfs3865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was especially nice!, Miranda McDermott
Jun 24, 2022 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

June 22, 2022

The work was done in a timely manner and professionally. All questions were answered in a professional manner. More

by jerry.griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 22, 2022 -

O'Meara Ford responded

Jerry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2022

Service was great,they worked my car in on short notice and did a great job More

by DMYERS9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

O'Meara Ford responded

We appreciate your business and our team looks forward to serving you again soon!

June 22, 2022

Jorge and Earle are friendly and positive and go the extra mile to give me information about timing. More

by Don cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Estrada
Jun 22, 2022 -

O'Meara Ford responded

Don, Thank you for choosing O'Meara Ford, your feedback and rating mean a lot to us. We're glad Earl, Jorge, and our team were able to help, and we hope to see you again!

June 22, 2022

They were very professional to work with. I had an interlock on my car and I needed to have the battery replaced. When there is no power to the interlock, it causes a lock out. The lead in th More

by Kevin Howard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can remember the name of the lead manager in the service department. He has been working on Fords since the 1980s.
Jun 22, 2022 -

O'Meara Ford responded

Kevin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Ford!

June 22, 2022

Very good experience. Did a good job and communicated well. Window and mirror replacement. Thank you More

by DAVE.GARTner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

O'Meara Ford responded

Dave, Thank you for taking the time to share your thoughts on working with Jay and our team. We're glad to hear we delivered such a great experience!

June 22, 2022

Got the wrong diagnosis and bought a part that didn’t help. Had to bring back a second time. Service writer said he would contact me and didn’t. Had to call him and text him for follow ups. Poor communic More

by Laneburgess66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. Mike and our team appreciate your business and hope to see you again soon!

June 20, 2022

Excellent service and communication. The fix seems good, and the warranty eases and concern about reoccuance. More

by TELMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jay and our team and don't hesitate to let us know if we can be of further assistance.

June 20, 2022

I have had a near perfect relationship with the O’Meara Ford service center. Easy scheduling, prompt repairs, polite, efficient and helpful discussions about long-term maintenance. A special thanks to Mik More

by PW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Jun 21, 2022 -

O'Meara Ford responded

Thank you for your very kind review. Mike, Joey, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

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