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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews
Call Service Center (720) 647-9863

1,192 Reviews of O'Meara Ford - Service Center

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July 22, 2022

My expensive new f-150 stopped working on a road trip. Miranda squeezed me into a tight schedule and got me on my way again. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Report | Print
Jul 23, 2022 -

O'Meara Ford responded

Thank you so much for taking the time to leave us a five-star review. We appreciate your business, John. Please let us know if we can be of any further assistance.

July 22, 2022

They did review the recalls on my car but ignored the warranty that I was concerned about, I reiterated that I wanted my TCM fixed 3 times and they told me it would. When I goty car back they didn't look More

by Toymustang303
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Report | Print
Jul 26, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn things around as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Management has been notified and will be in touch shortly.

Aug 25, 2022 -

Toymustang303 responded

They called to talk to me and then said "Oh we are so sorry, I am sure our management would like to resolve this issue" HAHA.. OF COARSE I GOT NOTHING FROM THAT CALL.

July 22, 2022

Tony was very helpful and friendly. The service time has improved from the last time More

by che_lac@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly, Miranda McDermott, Joey Doyle
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Jul 23, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We appreciate your business. Our team looks forward to serving you again soon.

July 21, 2022

They took a long time to get it fixed and communication was poor but the final product was beautiful More

by tritschard52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly, Miranda McDermott, Joey Doyle, Jim Pugh
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Jul 22, 2022 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2022

Still didn’t fix the problem with my vehicle I’m really disappointed at the professionals at O’Meara ford More

by ERICGARCIA2405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

O'Meara Ford responded

Thank you for this feedback, Eric. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 21, 2022

Marinda in service is great but had a bad experience with the service done on vehicle still waiting for outcome to be fixed More

by SABRINACISNEROS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Report | Print
Jul 25, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience, Sabrina, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 21, 2022

The service was exceptional, and I do personally believe that it was great. Thank you. More

by TOMATOQUEEN.SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2022

I enjoy working with the team at Omera Quick Lane. I am always treated with the upmost respect. They service both my Ford F150 trucks. Wouldn't go anywhere else!! More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2022

Great friendly service. Nick is very accommodating and helpful, always willing to go the extra mile every time I come in. More

by dstormo15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

O'Meara Ford responded

It's great to hear that Nick provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

July 21, 2022

Knowledgeable and competent. Never feel that they are trying to fix things that aren't broken just the make money. I trust them so very much More

by Megan Ratchford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

O'Meara Ford responded

Megan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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