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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,210 Reviews

1,210 Reviews of O'Meara Ford - Service Center

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August 24, 2023

Thorough, friendly & courteous, go the extra needed to keep your car running great & you happy! More

by alenelucero8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb is awesome! Made us feel like family!, Miranda McDermott
Aug 24, 2023 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 19, 2023

I’ve never dealt with this level of unprofessionalism. I never actually met my service rep. It was always his day off, in another department, running late, or just simply not around eve More

by Usmcjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Your issue has been brought to management, and a manager will be in touch soon.

August 09, 2023

Nick was amazing! He streamlined the process, making it incredibly straightforward. Notably, he even organized the shuttle service for my commute to and from work. Man More

by TONY.SUMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

O'Meara Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tony, and look forward to your next visit.

August 06, 2023

Mike does a phenomenal job of communicating the status along with issues and is a true professional! More

by CHANCETHEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara Ford responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O'Meara Ford!

August 06, 2023

Great service. The service was done quickly and the staff was very eager to help. More

by TJOSE853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2023

Still disappointed that no one can figure out what is wrong with our explorer. Have taken it three times and still not fixed. Makes funny noises when shut off and front windows roll back down when you ro More

by p-townsend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 08, 2023 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

August 05, 2023

When they knew what was bad, it only took a day to fix and I had my car back. It is running good I will keep taking my car in for service More

by Wandacampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ in service department
Aug 08, 2023 -

O'Meara Ford responded

Thank you, Wanda, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2023

I had an appointment to have an oil change, lube, tire rotation and my 50,00 mile check up on my Ford Edge Sport. This time all the services were done in an hour. Last time with an ⁹appointment, I wait More

by ZRUYBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

O'Meara Ford responded

Thanks for sharing about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

August 05, 2023

Miranda and Mike were fantastic. Jay was the worst Service rep I ever dealt with. He never returned a call and my car was there for 5 days. Ridiculous More

by prbakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 08, 2023 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Your review has also been brought to the attention of management and a representative will be in touch with you. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2023

Even though I a running late nick and staff manage to still help me.thanks More

by llouiseleverette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 05, 2023 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with Nick and our team here at O'Meara Ford. We appreciate your business and hope to see you again soon!

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