Back

O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

Sort by
July 29, 2022

They were fast friendly simple easy to work with did everything I asked for. Good people More

by kevinmbrown902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jul 29, 2022 -

O'Meara Ford responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2022

The customer service here could Improve in many different ways. After I picked my truck up from service I broke down on the highway about 1 mile from the service center. I called and asked to speak to the ma More

by FOmearaford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jair
Aug 04, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out.

July 29, 2022

I scheduled service for my truck a week prior for the following Monday.Once I dropped it off Monday morning, I was told to give it until end of day monday or early Tuesday to get an update. At that time, More

by APARRISH025
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and someone from our management team will reach out.

July 28, 2022

That are helpful and communicate well. Everyone has been super nice and so easy to work with. I will continue to go here. More

by SSHMOO69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Skelly, Miranda McDermott
Jul 29, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 28, 2022

Mark Bultje is an excellent service person. He asked questions and made sure they knew what I wanted accomplished. After the brake flush my brakes work beautifully! Thanks for taking care of More

by Coby Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

O'Meara Ford responded

Coby, It's great to hear that Mark was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Ford!

July 28, 2022

Always good service and quality work . Unfortunately the wait was longer than usual. I was told technicians had gone home sick. More

by yac22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
Jul 29, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working Tony and with our team. We're glad to hear we delivered such a great experience!

July 28, 2022

Omeara’s staff is terrible with communication. They don’t answer their phone and don’t return phone calls. I brought my car in for what I thought would be covered under my warranty, it was not. Wh More

by ARIELLE.ROSE312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

O'Meara Ford responded

Arielle, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 28, 2022

Friendly service advisor. Nick was happy to answer my questions and reached out to me to confirm the services that I had requested. More

by LIVIN2BRFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. Nick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2022

Made several attempts to get some things handled rude finance rude general manager very dishonest and very sly id recommended going elsewhere and shopping around for a car there's plenty of great ford d More

by 666raptr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike General manager Richard finance
Jul 30, 2022 -

O'Meara Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 27, 2022

Friendly, Courteous, willing to help go to that extra mile. With no appointment they were able to get me in and done in a timely manner. More

by LOPEZDT30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jair
Jul 28, 2022 -

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Ford. Please don't hesitate to reach out if you need anything else.

...
59
...