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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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August 03, 2022

Great service. Have taken 2 of our cars in for service recently and we were well taken care of More

by avalondesigngroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly
Aug 04, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2022

Nick was great to work with - we did a quick lane and then he set up an appointment for my tire to be changed with two days. Everything was as I’ve come to expect when going to O’mera. Great service. More

by roxannepickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

O'Meara Ford responded

Roxanne, thank you for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

August 03, 2022

every thing was great. and fast survice and good communication while survice was begin conducted. More

by coreycoleman5229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

O'Meara Ford responded

Thank you for your very kind review, Corey. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

August 03, 2022

Great service and they provided me with a timely service response to get me in and out. More

by Benji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 03, 2022

It was a three week wait just to get a diagnostic completed. Communications during that time to set the experience expectations were non existent. Once then work was started, it took an additional More

by Jon H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Aug 05, 2022 -

O'Meara Ford responded

Thank you for bringing this to our attention, Jon, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 03, 2022

Amanda was amazing. She's Very thorough. Great communication. She is very knowledgeable and extremely nice. More

by Felix P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Aug 04, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford, Felix, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2022

It was wonderful. I was able to get my vehicle right away to have it looked it. OMeara was able to find the issue. They were able to fix it. Very happy it is fixed and More

by Mt2co68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Aug 04, 2022 -

O'Meara Ford responded

Thank you for your review and kind words for Miranda and our team. We appreciate your business and our team looks forward to serving you again soon!

August 03, 2022

I made a 2 week out appointment for them to take a full week to evaluate that my battery was bad, and then try to over charge me for fixing the backup camera. Worst dealership experience to date ...would n More

by zatedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 01, 2022

I haven't even had an appointment yet. The girl Miranda was supposed to set me up for an appointment last week. Obviously she got me mixed up with somebody else she kept texting me about s More

by DIANAPACHECO43
Customer Service
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Aug 05, 2022 -

O'Meara Ford responded

We're sorry that you didn't have a completely satisfying experience, Diana. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

July 31, 2022

Service department is very customer oriented. They take care of the customer whether it be a oil change or major service. Very happy with O'Meara Ford. More

by KHARMON30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service
Aug 01, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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