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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,192 Reviews

1,192 Reviews of O'Meara Ford - Service Center

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August 05, 2022

Nick is knowledgeable and professional! He communicated through every step of repair. Thank you Nick! More

by MFFALCON111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and our team, and we look forward to working with you again.

Aug 06, 2022 -

MFFALCON111 responded

Keep up the good work

August 04, 2022

Worked within reason to reach a suitable solution. Wish I could have been given a 'loaner car' during the time my vehicle was in service, but I have been to 7 different Ford dealerships within the pas More

by Riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Aug 04, 2022 -

O'Meara Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Ford. Please don't hesitate to reach out if you need anything else.

August 04, 2022

I had an upgraded security system installed on my Maverick there. Over the next few weeks the alarm went off repeatedly for no reason. I returned to O'meara to fix the problem. O'meara's answer was t More

by PMM387
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Aug 05, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 04, 2022

Got what i went into fixed but left with a mest up wheel which i was promised would be fixed but haven't even got a call back to schedule anything! More

by Marisol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Aug 05, 2022 -

O'Meara Ford responded

Marisol, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Aug 07, 2022 -

Marisol responded

Thank you for your time. Yes, just yesterday I got a responds back and a date to address the matter.

August 04, 2022

We some times have trouble with the phone being answered for service, but when they do nothing but excellent service. Same day service on a battery replacement, arranged shuttle back home and offered a shu More

by sevenbeagles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2022

When I arrived the person checking me in was not friendly. He also did not listen carefully and put my number in the system wrong so they had to email me when my car was ready. When I went to go pic More

by SHARNELL.BW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bultje
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2022

Very respectful people, and take care your needs and even we’re kind enough to give me a coupon to get a free drink at the deli inside the dealship. More

by baljotsinghnagra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. Tony and our team appreciate your business and hope to see you again soon!

August 04, 2022

Excelente service and love on the things the I need so professional thanks for everything More

by ERIKSALAS137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Aug 05, 2022 -

O'Meara Ford responded

Erik, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2022

Jay was very helpful! My car was there for a few weeks and he provided updates as needed. He was friendly and professional. Overall, great experience. More

by Julie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Skelly
Aug 05, 2022 -

O'Meara Ford responded

Julie, Thank you for your very kind review. Jay and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

August 04, 2022

Service representative was extremely courteous and easy to deal with. The experience was painless and I will come back for future oil changes. More

by PSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Aug 05, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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