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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,200 Reviews

1,200 Reviews of O'Meara Ford - Service Center

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September 15, 2022

Incompent! Never had any problems with my truck til O'Meara Ford worked on it! Never will I have them touch any vehicle of mine again! Stopped working 3 days More

by FINKJOANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark O'Meara
Sep 15, 2022 -

O'Meara Ford responded

Thank you for reaching out with your feedback. Can you reach out to our Management team with your contact information so that we can discuss your visit? Thank you.

September 15, 2022

Good service nice wait area but it took almost 2 hours to do a oil change More

by garyjmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department, Gary! We will share your comments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2022

Feel really taken advantage of. It’s obvious that customer service is NOT a priority for this dealership More

by dbalcerak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Sep 15, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that someone from our management team can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 14, 2022

The service was professional and on time the customer service rep did a great job I’ll be back More

by JCNJBCHAPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2022

Kept me up to date with what was going on with my car and had the problems resolved quickly More

by Yaman0825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

September 11, 2022

Overall had a really good experience. If it weren’t for a few communication and timing issues I would have said 5 outta 5. More

by Jc44creath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

O'Meara Ford responded

We appreciate your business and our team looks forward to serving you again soon!

September 11, 2022

Mike did great job scheduling and keeping me updated on status of my Pickup repair. More

by Baker902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

O'Meara Ford responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 11, 2022

Excelente servicio muy buena calidad en las personas que atienden me sentí respaldado ante una gran marca como lo es Gord More

by Harold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2022

I’m really upset The tech that worked on my truck didn’t return the key for wheels when he rotated them. You cant even get ahold of anyone in the service area with out leaving a message with a 3rd More

by Bubbletop61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Skelly
Sep 14, 2022 -

O'Meara Ford responded

Thank you for bringing this to our attention. Your experience has been brought to the attention of our management and a manager will be in touch with you soon. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 09, 2022

Overall very good service, and got it done in time. Only issue was not knowing when it would be done that day for getting up there. More

by roperbj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Golos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Sep 09, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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