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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,200 Reviews

1,200 Reviews of O'Meara Ford - Service Center

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October 21, 2022

Miranda was truly the rudest person I have ever had to deal with. I came in to get airbags replaced due to being recalled. I was told it would only take a day. My fusion sat for a week and was not repaire More

by samanthagamet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Oct 24, 2022 -

O'Meara Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 24, 2022 -

samanthagamet responded

You can call today to talk about issue

October 21, 2022

Miranda was very rude not helpful. When we asked questions she proceeded to get an attitude when she called out on it she said she was stern and not bitchy. She doesn’t belong in that More

by amber.parks9454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Mata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Quinonez, Miranda McDermott
Oct 24, 2022 -

O'Meara Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you. I don't see any service history under your name. Can you reach out with your contact information so we can look into this? social@omearaford.com

October 21, 2022

The people are nice, the service was great, didn’t take long time to get my car back More

by Paisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

O'Meara Ford responded

Paisano, We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2022

I have never seen such stupidity at a dealer. My car sat while Mike knew both how to fix. It sat for12 days when I had it towed to Brighton Ford. I HAD NO OTHER TRANSPORTATION! The expense of a r More

by MISTAKENLYSACRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. Our management team would like to learn more about what happened. Please reach out to social@Omearaford.com with your contact information.

October 20, 2022

Great service,vehicle completed when promised. Very friendly and knowledgeable staff.I would highly recommend this dealership More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Oct 21, 2022 -

O'Meara Ford responded

Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback!

October 20, 2022

Fue un pesimo servicio y pienso que ellos dañaron my f350 diesel me dieron un diagnostico dijieron Que solo heran los inyectores en el primer diagnostico me entregaron la troika y no quedo bien se las volví More

by Jymwelding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Golos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

O'Meara Ford responded

Lamentamos que su visita no haya sido satisfactoria. Nos gustaría saber más sobre su experiencia. ¿Puede enviar su información por correo electrónico a social@omearaford.com?

October 17, 2022

My experience was better this time. I appreciate Barbara’s help. Communication needs work still. More

by jbmittens03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2022

Jeff Johnson really went above and beyond to get me my truck. Thanks Jeff for the 5 star service. More

by RALSDORF74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Oct 16, 2022 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience!

October 15, 2022

Communication is poor. The service guys don’t tell the truth, and give attitude when you call to check the status More

by Dissatisfied in Denver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Earl Golos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Oct 18, 2022 -

O'Meara Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 12, 2022

Had a dead battery. Service took me in immediately and had me back on the road with in hour. Great job! More

by geocal99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

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