1,200 Reviews of O'Meara Ford - Service Center
Every time I take my truck to o’mera ford to get work done, I get the very best. There Expertise and knowledge is first rate. What ever needs to be done you’ll be in good hands, that it will get done. done, I get the very best. There Expertise and knowledge is first rate. What ever needs to be done you’ll be in good hands, that it will get done. More
Courteous, friendly, accommodating, professional. When I explained that I would need my car back the same day, they did everything to make that happen. When I explained that I would need my car back the same day, they did everything to make that happen. More
Our most recent service visit to Omeara started out as a simple warranty covered repair, a transmission leak. We bought the truck as a Ford certified preowned vehicle. We fully expected the repair to be cov simple warranty covered repair, a transmission leak. We bought the truck as a Ford certified preowned vehicle. We fully expected the repair to be covered by the warranty, less the $100 deductible. As It turns out the original transmission pan and gasket had been replaced with an aftermarket unit, voiding the warranty. We were disappointed Ford wouldn’t honor the warranty because of the aftermarket parts that we knew nothing about. This was an nearly an $800 repair. We understand O’meara’s position with Ford and that you’re not in business to do warranty work without reimbursement. The reason we will return to O’meara is the effort put into resolving this repair. Our service advisor, Jay was very patient and courteous, made numerous calls back and forth to us and the repair shop that last serviced the truck, trying resolve who installed aftermarket parts. He was unsuccessful in his diligent attempt, but did get us a 15% discount on the repair as a good faith gesture. More
So far most satisfied been going here for years and have seen no issues with the engine replacement. seen no issues with the engine replacement. More
Polite, respectful and caring staff. Service was performed to the specific requests and in a timely manner. Service was performed to the specific requests and in a timely manner. More
Taken car in six times and not fixed. Disappointing in how I was dismissed and never taken serious Disappointing in how I was dismissed and never taken serious More
Service team was courteous & efficient. Would be happy to recommend! We also enjoyed the lobby with all the beautiful decor! It’s stunning! Would be happy to recommend! We also enjoyed the lobby with all the beautiful decor! It’s stunning! More