O'Meara Ford - Service Center

The buying is process and getting me into a new vehicle was somewhat fast, but everything that followed was not. I was told I could pick up my vehicle in two days and it ended up taking 6 weeks. During tha was somewhat fast, but everything that followed was not. I was told I could pick up my vehicle in two days and it ended up taking 6 weeks. During that time I was told several times the vehicle would be ready in a couple days, which was never the truth. Once I finally picked up the vehicle it was not detailed as promised and was dirty, the windshield was still cracked, the tank was empty, and the key didn’t work. Instead of admitting any fault and just helping me out, the salesmen continued to blame other departments instead of taking any accountability. The dealership also didn’t process my trade in and Ford Credit reached out a month and a half later wondering what was going on. There seems to be a major issue with communication there. I recently got my windshield replaced and the key fixed. Sean with maintenance was great. More

Great customer service. They take very good care of my vehicle. Staffing is always very courteous. They take very good care of my vehicle. Staffing is always very courteous. More

Jair was friendly, attentive and informative. Hen was accessible if I sent him a message I received a call shortly after. He was able to get my car engine rebuilt under warranty and gave me a ren Hen was accessible if I sent him a message I received a call shortly after. He was able to get my car engine rebuilt under warranty and gave me a rental car at no cost. More

Whole process was smooth and easy, got my truck back before Christmas with no issues ! before Christmas with no issues ! More

Greatest dealership ever. The staff is so accommodating. Very happy with the service I received. We take all our vehicles there for service. The staff is so accommodating. Very happy with the service I received. We take all our vehicles there for service. More

Very helpful. Fast service. Upfront with what to expect. Willing to do whatever they could to make things easier. Fast service. Upfront with what to expect. Willing to do whatever they could to make things easier. More

took longer than told but overall satisfied with the work and communication from the department and communication from the department More

I had the best experience! Nick was so friendly and was so helpful and we needed to make appointment for our air bag light and they were so nice Nick was so friendly and was so helpful and we needed to make appointment for our air bag light and they were so nice More

Seamless, great service, professional. Completely satisfied. Will definitely do my business there! Mike , service guy , great! Completely satisfied. Will definitely do my business there! Mike , service guy , great! More

I enjoy working with Mark Bultje. Listens to my description of the issue(s). The service staff have always done an excellent job of getting my issues resolved. Listens to my description of the issue(s). The service staff have always done an excellent job of getting my issues resolved. More