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O'Meara Ford - Service Center

Northglenn, CO

4.3
1,200 Reviews

1,200 Reviews of O'Meara Ford - Service Center

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March 11, 2023

I dropped my vehicle off on a Monday and didn't get it back for over a week later. I took in for a oil leak and it still has the oil weak. So now it looks like I will have to take my vehicle to another sh More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Scullion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

O'Meara Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Doug, our management team would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 13, 2023 -

Doug responded

If you want to talk, reach me by email: turnerdrywall@comcast.net or call 303-994-6545

March 09, 2023

The C/S rep that helped me was awesome. It wasn't who I scheduled with tho. More

by GULLEY_H@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Doyle
Mar 10, 2023 -

O'Meara Ford responded

Thank you for your review Heather! We're happy to hear that Nick in service was able to take care of you and your Escape!

March 08, 2023

I was able to get my truck in, have 2 different issues looked at and repaired in just a couple days. Good service and quality work. More

by swickstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

March 08, 2023

Our access and logistics are complicated as we live 2. 5 hours away Michael has been completely accommodating and provides exceptional customer service!!! Thank you Mike!! More

by lancehowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Houtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Scullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

O'Meara Ford responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2023

Worst service ever, even 2nd time let me wait for 5 days. Also did not fix the problem. Still same must go to different dealership. More

by NEUHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miranda McDermott
Mar 09, 2023 -

O'Meara Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 08, 2023

They were very helpful and kept us updated throughout the process. While the required parts took some time to get once they had them they made the needed repairs very quickly. We had no problems. More

by Ram2ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jair
Mar 09, 2023 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2023

Overall good service and fair pricing. Gave 4 stars only because when calling to make appointment for oil change service for my diesel pickup, I was quoted $30 less for a basic service, w More

by Aaronheadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

O'Meara Ford responded

Thank you for your business and this review, Aaron. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2023

Trinidad did a great job in keeping me updated throughout the whole process, I was very pleased with the service that was provided. More

by Paul Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinidad In the service department 5 stars
Mar 03, 2023 -

Paul Johnson responded

Trinidad did a great job in keeping me updated throughout the whole process, I was very pleased with the service that was provided.

March 02, 2023

Customer service is awful I needed to call to get info on my truck that was the only way to get information 🙃 More

by jibarra745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

O'Meara Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 02, 2023

Was very pleasant and went out of the way to be very helpful thank you More

by Kathleen Marchand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jair
Mar 03, 2023 -

O'Meara Ford responded

Thank you for your very kind review, Kathleen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

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