1,200 Reviews of O'Meara Ford - Service Center
Tony Piazza is the worst person to deal with. His people left the cap off the radiator and needles to say the radiator exploded. I called the service dept and no one would answer. They let the His people left the cap off the radiator and needles to say the radiator exploded. I called the service dept and no one would answer. They let the call go over to the answering service before they closed. I had to call and was left on hold three times . I finally got ahold of the "manager " tony. He did not offer anything to me. He wanted me to drive the vechole with no antifreeze in the radiator to bring this to the dealership. I refused and told him he would have to send a tow truck. He told me he would send someone to get the vehicle add antifreeze and drive the vehicle. The person arrived and did not fill the radiator. He just handed me the antifreeze and took the vehicle back. I never received any notification of what they did to fix this. They were supposed to flush the radiator and the windshield reservoir and replace the windshield cap they lost . The next day Tony brought my vechile back to me and never did anything he promised. The windshield cap is still kissing and was never flushed because there is still antifreeze in the reservoir . He never refunded me my money for the oil change . Now I am taking my vehicle to another service place to make sure that the gaskets are not ruined on top of the radiator flush and the windshield flush . I have posted and reviewed Omeara and come to find out this is standard procedure for Omeara to treat women. More
Miranda was great communicating the entire process. Forthcolming, helpful and honest. She was very helpful! She was great. 2 concerns - 1 being a very large bolt under the front seat, hoping everyth Forthcolming, helpful and honest. She was very helpful! She was great. 2 concerns - 1 being a very large bolt under the front seat, hoping everything is ok, running fine. hoping nothing falls off or out. 2 was the recall we talked about preformed, no mention on invoice. I had not called back have been out of town. will follow up with Miranda. More
Eugene was very professional and kind. The number I was texted from saying it was Eugene I never got any responses from. The mechanic that completed my oil change left oil all over my engi The number I was texted from saying it was Eugene I never got any responses from. The mechanic that completed my oil change left oil all over my engine which I did not appreciate having to clean up when I got home. I would've appreciated a little more explanation about the condition of the items I asked to be checked, one item I never got an answer about at all. More
Great communication, very friendly communication, Dan helped us get our truck done as quickly as possible. The drop off and pick up my vehicle was fantastic. Thank you very much.. helped us get our truck done as quickly as possible. The drop off and pick up my vehicle was fantastic. Thank you very much.. More