O'Meara Ford - Service Center

What a fiasco! They either flat out lie about the service they are able to perform in an appropriate time frame or are completely incompetent. An A/C job that was They either flat out lie about the service they are able to perform in an appropriate time frame or are completely incompetent. An A/C job that was supposed to take 2 days ended up taking 5 days. I had to call Ford Customer Service and make a complaint before I got the truck back. I would not recommend getting your vehicle serviced at O’MEARA. More

Again with Nick, everything was over the top great. My car has always been serviced very well My car has always been serviced very well More

Fast and friendly service. Have a lounge with free drinks to wait. Easy to schedule! Have a lounge with free drinks to wait. Easy to schedule! More

I was so happy that they had a mobile team to come to my home! So convenient! Thank you! home! So convenient! Thank you! More

Polite, professional, and friendly. They always seem to care about making their customers happy. I will return. They always seem to care about making their customers happy. I will return. More

El trato fue cordial. En todo momento estuvieron en contacto conmigo y me explicaron el proceso. En todo momento estuvieron en contacto conmigo y me explicaron el proceso. More

Mike was very helpful and also explained as the delay of trunk harness. Great work trunk harness. Great work More

They always have a shuttle available for you Very clean service area Writers are always professional service area Writers are always professional More

5 Had a great experience. Miranda helped me through the entire process. And worked with insurance. Thank you guys so much Miranda helped me through the entire process. And worked with insurance. Thank you guys so much More

1 I give my experience a 'zero'. I was needing a simple replacement of an alternator. I called and asked how far out you were booked for service. I was told Wed 26 April @ 07:30. Whe I was needing a simple replacement of an alternator. I called and asked how far out you were booked for service. I was told Wed 26 April @ 07:30. When I made the appointment, I asked if I should expect my car back on Wednesday or Thursday? I was told more than likely Thursday. When I dropped my car off, several service employees were there looking my car over and putting down paper. I was impressed with the intake. My service advisor sent me a text right after dropping off stating texting him was the fastest way to reach him and that he would text me once they diagnose the issue. I did not receive a text on the day I dropped it off at 07:30. Expecting my car back the next day, I awaited a text or call in the morning telling me what I already knew... bad alternator. By noon I had not received a text or call yet. I waited until after the lunch hour, and texted my service advisor just after 13:00, asking for an update. By 14:30 I had not received a return text from the Service Advisor, so I called. I got a different service advisor on the phone. His first question was, what are we doing for you? I explained I had an appointment the following day at 07:30 to get an alternator replaced. He sighed and said in a stressed voice and said, your car hasn't even been assigned a technician. I asked him if my car would be ready by the end of the business day and he said no. I asked him not to do anything with my car, that I was coming to get it. There went my two days off to get my car repaired in which I made an appointment for More