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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,215 Reviews

1,216 Reviews of O'Meara Ford - Service Center

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July 05, 2023

I waited almost a month on parts . I have no complaints about the mechanical issue. They did well Never received a breakdown on what was done to repair it. More

by kmelkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

O'Meara Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 01, 2023

I always have great experiences at this dealership. I've been going there for years with personal and fleet vehicles. I've become friends with several of the advisors over the years. Thank you. More

by Bburk62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Estrada
Jul 03, 2023 -

O'Meara Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 01, 2023

Earl was phenomenal to work with. communicate skills are at a A+ he did everything I asked to be done and also told me upfront of what to expect . Such as timing,how much the cost a More

by mphoulihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Golos
Jul 03, 2023 -

O'Meara Ford responded

Thanks for sharing about your experience with Earl and our service team here at O'Meara Ford. We appreciate your business and hope to see you again soon!

June 30, 2023

The hardest part was scheduling a recall repair appointment. The voicemail I was directed to was full for approximately two weeks! I was preparing myself to go to the service area to try to make an More

by Sher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 30, 2023 -

O'Meara Ford responded

Thank you for your feedback Sher. We had an issue with our phone system service mailbox, that has since been rectified. We apologize for any inconvenience this may have caused and assure you that it will no longer be an issue going forward.

June 26, 2023

Diagnosed problem quickly accurately but had limited labor resources & large work Bay Area It all worked out OK More

by N1SMB
Recommend Dealer
Yes
Employees Worked With
Earl Golos
Jun 26, 2023 -

N1SMB responded

Give Earl Golos a raise! Easy to work with - Thanks for trying to get it done faster! Maybe hire moe diesel Techs?? Regards - AL Stewart

Aug 01, 2023 -

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

June 25, 2023

Dealer ship handled recall in a swift manner and were very informative on other issues dealing with vehicle. More

by bobbymedina8555
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 26, 2023 -

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

June 23, 2023

I brought my car in for service they were quick and very supportive of my concern with my vehicle. More

by kristiaheron9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Craft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

June 18, 2023

I was pleased with the efforts of Miranda. She answered my questions with appropriate advice. More

by deex69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jun 18, 2023 -

O'Meara Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

June 18, 2023

Not very professional nor was my contact knowledgeable I just felt there was no care for the customer More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Lazaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

O'Meara Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out.

June 17, 2023

Always had good experience with everyone that helped getting our vehicle fixed. Thank you for the service. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Jun 18, 2023 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kevin, and it's great to hear about your excellent experience here at O'Meara Ford.

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