1,229 Reviews of O'Meara Ford - Service Center
Great service Fast and friendly service was great the people there are very nice people there was a big line for service and I was happy to get taken care of and th Fast and friendly service was great the people there are very nice people there was a big line for service and I was happy to get taken care of and they were great More
Hectic Day at the Service Center I've had better experiences at this dealership. They seemed to be understaffed and uncoordinated between service desk, shop and cashier. I have my d I've had better experiences at this dealership. They seemed to be understaffed and uncoordinated between service desk, shop and cashier. I have my doubts about whether or not they really rotated my tires, checked my brakes and battery. They also said they mentioned the air filter on the paperwork, but didn't. There is corrosion on my battery posts that wasn't mentioned and they didn't give me any info on the status of my brakes like I asked them to do. More
Customer service! I brought my 2017 Ford Explorer for an oil change, I made an appointment online to ensure no wait upon arrival. I was greeted upon arrival and given d I brought my 2017 Ford Explorer for an oil change, I made an appointment online to ensure no wait upon arrival. I was greeted upon arrival and given directions on whom to see. My appointment was acknowledged before I could say anything. The service team is great, excellent customer service and they make eye contact. I voiced concerns about the recent problems with my model of car and was told they would give me another appointment for that specific issue. I left with my appointment and rental car setup for my next visit. Team is easy to work with. More
Service Great service and responsiveness. Brandon was very good. He took the time to show me the wear on the tires. Got the tires in early. Prompt call back w Great service and responsiveness. Brandon was very good. He took the time to show me the wear on the tires. Got the tires in early. Prompt call back with status. More
Great service!! I was in the market for snow tires and was lucky to connect with Vince in the service department. He was knowledgeable and incredibly helpful in assi I was in the market for snow tires and was lucky to connect with Vince in the service department. He was knowledgeable and incredibly helpful in assisting me with not only the tires but a full inspection of my vehicle. He let me know what was happening and what I could expect at my next visit. I couldn’t be more satisfied with my experience! More
Thorough service with fair price I went in for my routine oil change. It took longer than wuotes and they ended up comping the cost. I have spent thousands of dollars at O’Meara betwe I went in for my routine oil change. It took longer than wuotes and they ended up comping the cost. I have spent thousands of dollars at O’Meara between service and car purchases. It was nice to know they would take care of me. More
Horrible phone etiquette and broke clock I kept calling...5 calls in all...and getting transferred to every department you have. All anyone wanted to do was transfer me elsewhere until final I kept calling...5 calls in all...and getting transferred to every department you have. All anyone wanted to do was transfer me elsewhere until finally being transferred to someone not present so I had to start over. I called to check on status but got nothing but jerked around. Then when I finally do find out my car is done I get home and realized you broke the clock on my car. Now I have to go back, a 30min drive round trip, because of poor work. I'll go elsewhere next time. More
Oil change Had an appointment to get an oil change/tire rotation on a Saturday morning. Could tell things were very busy. Staff was polite and professional despi Had an appointment to get an oil change/tire rotation on a Saturday morning. Could tell things were very busy. Staff was polite and professional despite being under stress and made sure we were taken care of. More
Service My experience with Ford is mostly satisfying. Brandon was very helpful and great at keeping me updated when my car was recently serviced. Highly recom My experience with Ford is mostly satisfying. Brandon was very helpful and great at keeping me updated when my car was recently serviced. Highly recommend. More
got it done they were great, from setting up, to a rental car and finishing on time. good service to make a bad situation not seem so bad. Thanks they were great, from setting up, to a rental car and finishing on time. good service to make a bad situation not seem so bad. Thanks More