O'Meara Ford - Service Center

Service to Ford Ranger Overall, they did a good job despite a two day setback from the blizzard. They did forget to do one of the repairs I had scheduled. But when I contact Overall, they did a good job despite a two day setback from the blizzard. They did forget to do one of the repairs I had scheduled. But when I contacted them and brought my truck back in the next day they provided my with a very nice rental at no charge for a day while they made the repair. The service advisor was very courteous and did a great job following up on my truck. More

TOO MUCH TIME FOR AN OIL CHANGE THERE IS NO BENEFIT TO SCHEDULING AN APPOINTMENT. I STILL WAITED ALMOST 2 HOURS FOR MY VEHICLE TO BE READY. WHY BOTHER WITH AN APPOINTMENT? THERE IS NO BENEFIT TO SCHEDULING AN APPOINTMENT. I STILL WAITED ALMOST 2 HOURS FOR MY VEHICLE TO BE READY. WHY BOTHER WITH AN APPOINTMENT? More

Overpriced Labor Service personnel were nice, seemed professional and the shop was very clean. Needed a throttle body on a 2008 explorer V8. Price on the parts seemed Service personnel were nice, seemed professional and the shop was very clean. Needed a throttle body on a 2008 explorer V8. Price on the parts seemed OK, and since we were broke down not much choice, labor to put the throttle body on was $299, it's about 15 minutes work. not sure how $299 can be justified for 4 easy to reach bolts. More

Great service Fast and friendly service was great the people there are very nice people there was a big line for service and I was happy to get taken care of and th Fast and friendly service was great the people there are very nice people there was a big line for service and I was happy to get taken care of and they were great More

Hectic Day at the Service Center I've had better experiences at this dealership. They seemed to be understaffed and uncoordinated between service desk, shop and cashier. I have my d I've had better experiences at this dealership. They seemed to be understaffed and uncoordinated between service desk, shop and cashier. I have my doubts about whether or not they really rotated my tires, checked my brakes and battery. They also said they mentioned the air filter on the paperwork, but didn't. There is corrosion on my battery posts that wasn't mentioned and they didn't give me any info on the status of my brakes like I asked them to do. More

Customer service! I brought my 2017 Ford Explorer for an oil change, I made an appointment online to ensure no wait upon arrival. I was greeted upon arrival and given d I brought my 2017 Ford Explorer for an oil change, I made an appointment online to ensure no wait upon arrival. I was greeted upon arrival and given directions on whom to see. My appointment was acknowledged before I could say anything. The service team is great, excellent customer service and they make eye contact. I voiced concerns about the recent problems with my model of car and was told they would give me another appointment for that specific issue. I left with my appointment and rental car setup for my next visit. Team is easy to work with. More

Service Great service and responsiveness. Brandon was very good. He took the time to show me the wear on the tires. Got the tires in early. Prompt call back w Great service and responsiveness. Brandon was very good. He took the time to show me the wear on the tires. Got the tires in early. Prompt call back with status. More

Thorough service with fair price I went in for my routine oil change. It took longer than wuotes and they ended up comping the cost. I have spent thousands of dollars at O’Meara betwe I went in for my routine oil change. It took longer than wuotes and they ended up comping the cost. I have spent thousands of dollars at O’Meara between service and car purchases. It was nice to know they would take care of me. More

Horrible phone etiquette and broke clock I kept calling...5 calls in all...and getting transferred to every department you have. All anyone wanted to do was transfer me elsewhere until final I kept calling...5 calls in all...and getting transferred to every department you have. All anyone wanted to do was transfer me elsewhere until finally being transferred to someone not present so I had to start over. I called to check on status but got nothing but jerked around. Then when I finally do find out my car is done I get home and realized you broke the clock on my car. Now I have to go back, a 30min drive round trip, because of poor work. I'll go elsewhere next time. More

Oil change Had an appointment to get an oil change/tire rotation on a Saturday morning. Could tell things were very busy. Staff was polite and professional despi Had an appointment to get an oil change/tire rotation on a Saturday morning. Could tell things were very busy. Staff was polite and professional despite being under stress and made sure we were taken care of. More