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O'Meara Ford - Service Center

Northglenn, CO

4.4
1,215 Reviews

1,215 Reviews of O'Meara Ford - Service Center

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July 15, 2023

QuickLane twice failed to document a recall repair, and failed to return my follow-up call about this problem and a previous diagnostic referral. More

by Doug.Rippey
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot identify who was responsible, but more than one.
Jul 19, 2023 -

O'Meara Ford responded

We're sorry to hear about your experience, Doug, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 15, 2023

This. Is where I bought the truck new and have have always liked there work. More

by Whaleys1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 16, 2023 -

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

July 13, 2023

Took them a couple of trips and visits to fix the issue I was having, but eventually they were able to solve everything. Staff is friendly and helpful. More

by sabrinadegroot13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McDermott
Jul 14, 2023 -

O'Meara Ford responded

Thank you, Sabrina, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2023

V e r y G r e a t S t a f f , Q u I c k , C o u r t e o u s ! More

by cmb6981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

O'Meara Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O'Meara Ford, we look forward to having you as a valued customer for many years to come!

July 10, 2023

Everyone was great. Car was taken care of quickly and no hidden charges or issues More

by Aimee Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Flores
Jul 10, 2023 -

O'Meara Ford responded

Aimee, Thank you for choosing O'Meara Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2023

Eugene was friendly and helpful during my visit. He made sure I was receiving the right service and that my needs were met. More

by Jenny Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

O'Meara Ford responded

Jenny, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eugene met your expectations. Thank you again for choosing O'Meara Ford, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2023

Great service helped me with the problems on my f150. Got my vehicle back with the estimates. Thank you More

by Ppolston15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jul 10, 2023 -

O'Meara Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

July 07, 2023

Service techs were helpful and knowledgeable. They put all the Matt's down to keep my truck clean and most everyone was very friendly and courteous. More

by EAGLE79_80221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the service tech listed
Jul 08, 2023 -

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

July 05, 2023

They were friendly and efficient. Took care of me andy car. They made sure that al of my needs were covered. Car came back great and the shuttle service was appreciated. More

by Helene McGuire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda McDermott
Jul 06, 2023 -

O'Meara Ford responded

Helene, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

July 05, 2023

I waited almost a month on parts . I have no complaints about the mechanical issue. They did well Never received a breakdown on what was done to repair it. More

by kmelkerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bultje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lazaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

O'Meara Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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