O'Meara Ford - Service Center

Customers are treated like gold. Kind, fast, service complete. Easy to make appointments. Easy to check out. Complete explanation of services completed. Kind, fast, service complete. Easy to make appointments. Easy to check out. Complete explanation of services completed. More

Ford Omera didn’t a great job serving my Ford F250. I would definitely recommend to anybody I would definitely recommend to anybody More

AVOID AT ALL COSTS! short summary: there are so many ways to earn a customer for life, but O'Meara chose to make an enemy instead of a friend. I took my truck to Ome short summary: there are so many ways to earn a customer for life, but O'Meara chose to make an enemy instead of a friend. I took my truck to Omeara Ford for simple repairs – the subwoofer rattled, and the CarPlay system would glitch out. My service agent was Paul, who, while nice, turned out to be completely incompetent, computer illiterate (needing help from other service agents for simple tasks), and simply unreliable. Multiple times, Paul told me my truck was fixed, but it never was. My warranty has since expired, and Paul suggested I call Ford for help. Ford called Omeara on my behalf, set up an appointment, and once again I was told "everything was taken care of" and that there would be no bill. Then Paul called me, informing me I owed $500 for work that should have been covered by Ford under warranty. It took me 6 weeks to argue my way out of that bill. After months of arguing with Paul, dozens of unanswered texts through Omeara Ford’s system, and over $1,000 wasted on rental cars while my truck sat in their parking lot for weeks without being worked on, I’m beyond frustrated. This has been the worst customer service experience of my life. One last note – when I went to see the Service Manager, Mark, another customer was trying to barge into his office with similar complaints, threatening the dealership for keeping their car parked in the lot for weeks without service. TL;DR: Speaker still rattles, CarPlay is still glitching, Paul is completely worthless, and so is the dealership manager Nathan. Save yourself the headache and avoid Omeara Ford at all costs! More

Scheduled my vehicle for a recall and maintenance. The service team went above and beyond to get everything addressed. The service team went above and beyond to get everything addressed. More

They are berry generation and nice people. Also they take care and worry and try to solve your issues. Also they take care and worry and try to solve your issues. More

I have dealt with this dealership for over 30 years and they are the best in the business. they are the best in the business. More

They did a great job fixing my car and l was very happy with the service with the service More

Guys always inform you about everything thing happening during your visit, don’t do anything without your approval very professional in many ways, will only come here. during your visit, don’t do anything without your approval very professional in many ways, will only come here. More

Overall great service by the fleet team. Griff and team were great on communicating and keeping me updated. Griff and team were great on communicating and keeping me updated. More

O’Meara ford is customer driven. Any issues that I’ve ever had they jump all over it. Any issues that I’ve ever had they jump all over it. More