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This rating includes all service center reviews, with more weight given to recent reviews.
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548 Reviews of O'Fallon Buick GMC - Service Center
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August 02, 2023
Easy to schedule appointment and service work was accomplished in a timely manner. Personnel were friendly. accomplished in a timely manner. Personnel were friendly. More
by CDHUFTY
Verified CustomerEmployees Worked With
August 02, 2023
Customer Service is always exceptional! Thank you for always taking great care of my vehicle. Thank you for always taking great care of my vehicle. More
by DEBBIE36
July 31, 2023
Joe Peters is an excellent service writer. Joe went way above my expectations while dealing my repairs and coordinating with warranty and insurance companies. I strongly recommend O’Fallon Bui Joe went way above my expectations while dealing my repairs and coordinating with warranty and insurance companies. I strongly recommend O’Fallon Buick GMC for any repair needs. Ask for Joe in service. More
by Tawillis1968
July 31, 2023
The service department can't figure out what is wrong with my truck after having it in several times for the same issue with my truck after having it in several times for the same issue More
by jill.abhodge
Employees Worked With
July 30, 2023
Your service department is great. Thank you for taking me in for a appointment at last minute. I didn’t even look at a new vehicle, and your sales people are very polite. Thank you for taking me in for a appointment at last minute. I didn’t even look at a new vehicle, and your sales people are very polite. More
by JASONDUNCAN88
Employees Worked With
I can’t remember the service guy name
July 29, 2023
Nick,of service, has worked very hard for us with vehicle that awaiting a part. vehicle that awaiting a part. More
by STEVEN.EASLEY
July 28, 2023
Nik is very knowledgeable, friendly and professional. Always a pleasure to work with. Nik goes above and beyond when it comes to customer service. Always a pleasure to work with. Nik goes above and beyond when it comes to customer service. More
by Tawillis1968
July 28, 2023
Nik is always great to work with. He keeps me informed and up to date on the status of my vehicle. The service department as a whole is great. It is so refreshing to work with a co He keeps me informed and up to date on the status of my vehicle. The service department as a whole is great. It is so refreshing to work with a company that values me as not only a customer but a person. More
by b-m-s
Employees Worked With
July 28, 2023
Clean and on time for appointment. The only thing you could do better is wash engine after oil change. The only thing you could do better is wash engine after oil change. More
by trfinuf
Employees Worked With
July 27, 2023
Great service and knowledgeable service techs. I will definitely be back if I need more service or a new vehicle. I will definitely be back if I need more service or a new vehicle. More
by EDLER338
Employees Worked With
