O'Fallon Buick GMC - Service Center

This is the second visit I have made to this location and I have been very pleased with the service I have received. As a matter of fact Suntrup Buick is less than a mile from my house and I drive almost 30 I have been very pleased with the service I have received. As a matter of fact Suntrup Buick is less than a mile from my house and I drive almost 30 minutes to your location. I will continue to do so thats how happy I am with the service I have received at the O’Fallon Buick location. More

Great sales and service departments. Blake in sales helped me maneuver a lease buyout option and Nik in service facilitated all necessary maintenance needed; flawless and fast. Darric, t Blake in sales helped me maneuver a lease buyout option and Nik in service facilitated all necessary maintenance needed; flawless and fast. Darric, the dealership owner/operator walks the floor meets, and takes time with customers. All employees are friendly and helpful. These folks know what true customer service is. More

The staff was accommodating and very helpful and supportive of my concerns I am having with my vehicle. They made me feel comfortable about bringing my vehicle to the dealership and coming up with supportive of my concerns I am having with my vehicle. They made me feel comfortable about bringing my vehicle to the dealership and coming up with a plan More

Joe Peters in the Service Dept is always great to work with. Thank you for always taking care of me. with. Thank you for always taking care of me. More

They was nice knew me by name when I drove up and was fast. I highly recommend them fast. I highly recommend them More

The people were very friendly and helpful. The experience was great and I will be back. The experience was great and I will be back. More

I was able to get my car in quickly. They had to order a part and I waited about 4 days for it to come in stock. When they called, I was able to get my car back in for repair (under warr They had to order a part and I waited about 4 days for it to come in stock. When they called, I was able to get my car back in for repair (under warranty) within 2 days. The service department is professional. The dealership is clean and neat. We appreciate the complimentary snacks and drinks while waiting for your car to be serviced. I would recommend this dealership. More

Very disappointed. we took our truck in foe an oil change and a 45,000 mile checkup and while it was being serviced, the engine was blown. After the company fixed it, we took our truck in foe an oil change and a 45,000 mile checkup and while it was being serviced, the engine was blown. After the company fixed it, the statement on the paperwork read, "Customer states vehicle has power but will not start, check and advice on needed repairs" This is not what happened... More

Excellent communication, the service adviser was very helpful. I will definitely be back again! Excellent helpful. I will definitely be back again! Excellent More

I called the service department and asked about an appointment. They got me in the next day. appointment. They got me in the next day. More