O'Fallon Buick GMC - Service Center

Great dealership, professional and courteous service staff. Always go out of their way to take care of customers. staff. Always go out of their way to take care of customers. More

Seems like there is a huge disconnect between service writers and the techs. Last visit brought my vehicle in for a bunch of maintenance (no issues) and a state emissions test. Service did all the mainte writers and the techs. Last visit brought my vehicle in for a bunch of maintenance (no issues) and a state emissions test. Service did all the maintenance before the emissions test, well they set a check engine light and now vehicle would not pass test. They did not tell me what happened and just let me pick up vehicle. Got home and then realized I didn’t have a passed emissions test and had to call dealer back. I was just told to drive about 100 miles and swing back in. Why would you not perform emissions test first!? Why would dealer not tell me or try to reset all emissions monitors so I don’t have to come back?! This is not the first time I’ve had to bring my vehicles back after having dealer services. i have 2 vehicles serviced there. The positives are they are super nice and super convenient. More

It is always a pleasure doing business at O’Fallon GMC Buick, the service is excellent! Buick, the service is excellent! More

Up front and honest. Promises delivered. Comfortable atmosphere. Leadership is caring and kind. I didn’t feel like a number. Promises delivered. Comfortable atmosphere. Leadership is caring and kind. I didn’t feel like a number. More

Nik, Joe and Don always take the best care. From the minute you walk in the door you feel welcome. Dealership is clean and well kept. I recommend Ofallon Buick GMC to everyone! From the minute you walk in the door you feel welcome. Dealership is clean and well kept. I recommend Ofallon Buick GMC to everyone! More

I would send all my family and friends so they can receive the red carpet just like I did. receive the red carpet just like I did. More

I went in for an oil change and tire rotation . Everyone was very friendly and helpful. My truck was finished sooner than they told me , so I was very happy. Everyone was very friendly and helpful. My truck was finished sooner than they told me , so I was very happy. More

They are efficient and friendly. I know it’s new yet it is always super clean! I know it’s new yet it is always super clean! More

Everything went quickly and well in the service department. Jim was great, Nick was great on my last visit. Highly rank the service department. department. Jim was great, Nick was great on my last visit. Highly rank the service department. More

Extremally satisfied with the level of attention me and my truck receive each visit. I finally found a trusted partner. my truck receive each visit. I finally found a trusted partner. More