O'Fallon Buick GMC

It's been 14 years from the last time I bought a new car and I was ready for the grind trying to sell me extras such as extended warranties, loans, etc. but none of that happened. Everything was so well o and I was ready for the grind trying to sell me extras such as extended warranties, loans, etc. but none of that happened. Everything was so well organized and streamlined from sales to delivery. I did have one minor problem with an option that had to be reprogrammed and the service department handled it in the same, quick and professional manner. I would definitely recommend O'Fallon Buick GMC to everyone. More

Appointment was made to accommodate our schedule, and when we got there for the oil change the car was immediately sent to service. We were in and out very quickly. Our service advisor, Joe, made it al when we got there for the oil change the car was immediately sent to service. We were in and out very quickly. Our service advisor, Joe, made it all happen. More

Only worked with two people during our purchasing adventure. Our sales rep, Beau Campbell, was very knowledgeable of the car we were looking at and kept us informed of the status of the car’s arriva adventure. Our sales rep, Beau Campbell, was very knowledgeable of the car we were looking at and kept us informed of the status of the car’s arrival. He was great to work with. Michael Johnson was very efficient and explained all details of financing. Overall great experience. More

Great service in n out very clean as well. Referred my sister, can't wait to do business with them again Referred my sister, can't wait to do business with them again More

Beau was excellent. Dealership was excellent. We have bought 2 cars in the past 6 months. Highly recommended Dealership was excellent. We have bought 2 cars in the past 6 months. Highly recommended More

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Joe, my service adviser. Called me once and did not leave a message. I then called the dealership when I realized that I had received the call around 6pm, at which point Called me once and did not leave a message. I then called the dealership when I realized that I had received the call around 6pm, at which point I was informed that service advisors leave at 6pm. They told me they couldn't give me any answers on my vehicle and that a service advisor would reach out in the morning. I called your dealership at 7:30 AM. Joe answered the phone. And told me they could not find anything wrong with my brakes. I told him that it happens intermittently, and he said he would test drive it again and that he would contact me once he had done so. He never contacted me. So I reached out again at two o'clock and was sent to Joe's voicemail, I then called back and had the person that answered the phone, fined. Joe, at which point I finally got a hold of him. I asked him 2 questions. Does your customer management software send text. He said that "they do not text." Then I asked if he can send emails. He said "yes." So I told him to update my account to state if they cannot get ahold of me. Leave a voicemail and send me a email. When I arrived to pick up my vehicle, he confirmed that he made that note. Your dealership has received this score as a result of the lack of customer communication. More

My service appointment was easy to schedule, fast check in, comfortable waiting area, quick service, excellent work. All employees very friendly, helpful and professional. Great experience! in, comfortable waiting area, quick service, excellent work. All employees very friendly, helpful and professional. Great experience! More

Paul made things seamless. He gave me the best price for the vehicle I was looking for. He gave me the best price for the vehicle I was looking for. More

We had a wonderful experience working with Blake. He was most knowledgeable and so helpful. He was most knowledgeable and so helpful. More