
O'Daniel Honda of Omaha
Omaha, NE
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Lauren Brey provided exceptional service in helping us select, purchase and understand the new Honda Accord. She went out of her way to answer every question we had and even brought the car to our home select, purchase and understand the new Honda Accord. She went out of her way to answer every question we had and even brought the car to our home to see how it would fit our garage. She has continued to be in contact with my wife and has met with her two or three weeks after the sale to explain the audio system. We would and will certainly recommend her to our friends and family when they are searching for a car. Bill and Yvonne Rucker More
O'Daniel Honda was great to work with and I will definitely recommend that friends and family shop there. Maggie was a great sales associate to work with; she was very friendly, helpful, and knowled definitely recommend that friends and family shop there. Maggie was a great sales associate to work with; she was very friendly, helpful, and knowledgeable. We had to correspond by e-mail mostly, because of my schedule, and she always replied very promptly to any questions I had. I shopped around with a few competing dealerships, and O’Daniel beat them out on both price and customer experience. More
My son was purchasing his first car and had no credit history. Michael Becker did a great job working with him to let him know what his options were and what he needed to do in respect to having a co-si history. Michael Becker did a great job working with him to let him know what his options were and what he needed to do in respect to having a co-signer. He made us aware of additional benefits and warranties offered by O'Daniel which we took advantage of. Michael was a very personable and polite young man who created a truly painless experience and made my son and I very comfortable with the overall car purchase. More
This was the second car we bought from O'Daniel in about a 5 month time frame. A large part of the reason we returned to O'Daniel the second time was the personal service we received from Lauren the f about a 5 month time frame. A large part of the reason we returned to O'Daniel the second time was the personal service we received from Lauren the first time. She presented herself in such a way the made me feel like she was working for me rather than the dealership More
Greg Sweetwood was the person who met me as I got out of my car to shop your vehicles on Saturday 4/6, and not only immediately informed me that I don't want a hybrid (the car I requested), but that the onl my car to shop your vehicles on Saturday 4/6, and not only immediately informed me that I don't want a hybrid (the car I requested), but that the only hybrid Honda made was the Insight. Not only did he insult me by repeatedly misinforming me of what Honda has to offer, but he also kept directing me towards models/vehicles that I was uninterested in and completely ignored my requests. I wanted a Honda CRV hybrid, and was considering maybe an Accord hybrid - though for some reason he continued to tell me that Honda doesn't make those in hybrids. I told him I was open to ideas and he kept pointing me to the base models of CRVs (non hybrid), I told him that I was uninterested in base models and that I could make what I wanted work from a price perspective. I'm not sure if he just didn't believe me because I am in my early 20's and am a female...but I meant what I said. I felt completely disrespected and more importantly completely unheard. As a side note, he called me "Shane" twice in the voicemail he left me, which sounds nothing like "Kate". I would never do business with a man like Greg Sweetwood. I hope that this was a fluke, because otherwise your establishment needs to take a good hard look at the way it's treating potential customers. More
I am a sales engineer and put around 35,000-40,000 miles on my car a year. Being new at this, I finally got to trade in the previous engineer's car for a new one of my choice. I have driven Honda Accords m on my car a year. Being new at this, I finally got to trade in the previous engineer's car for a new one of my choice. I have driven Honda Accords my entire life and had no doubt in my mind that's the car I wanted. I went to two different dealers, O'Daniel's and another dealer in town to get competitive quotes. I worked with Bob Freemeyer at O'Daniel's, and the thing that I loved about working with Bob was that he cared about me as a person, not just a customer. As a side note, I had been to many dealers, and Bob was the first to make me feel like he truly appreciated me. That being said, Bob helped me get what I needed, and everything was set. In the midst of this all, the other dealer was competing for my business, so I went back and forth to each dealer. In the end, I went with O'Daniel because they were always gracious toward me and treated me well. They also gave me a great deal! I have never bought a car before, but Bob made it very simple, and it was an extremely easy process. I now go to this Honda dealership for anything car related and enjoy seeing Bob and the O'Daniel crew when I'm there. I highly recommend anyone wanting a Honda to go to O'Daniel. You, as a customer, are treated well, respected, and appreciated. More
Jeff and the entire team at O'Daniel Honda were a pleasure to work with! Never has a car purchase been so easy. They stayed after hours to complete my purchase and were very pleasant about it. Would pleasure to work with! Never has a car purchase been so easy. They stayed after hours to complete my purchase and were very pleasant about it. Would recommend to anyone! More
Lauren Brey made my first leasing experience very enjoyable. She was very patient and explained all the different aspects of the lease. She listened to what I wanted but also made suggestions which enjoyable. She was very patient and explained all the different aspects of the lease. She listened to what I wanted but also made suggestions which were very helpful. I made several visits to the dealership and called Lauren numerous times while I was trying to decide what to do and each time she was very friendly and professional. She made the entire process very easy and non-threatening. I would recommend O'Daniel Honda and Lauren in particular to anyone who was looking to buy or lease a Honda. I love my CRV! More
I would not recommend any purchase at this honda dealer as my experience was not a good one. I purchased a new car at this dealership and car sold to me was dented. When I found that in first week and requ as my experience was not a good one. I purchased a new car at this dealership and car sold to me was dented. When I found that in first week and requested dealer to revisit the cameras at their shop as that would show when the car was picked up it had dent on it, the dealer refused to discuss the matter and rather started avoiding me as the sale was all completed. I am sure that the dealer was aware of the fact. I am not disappointed about the dent as that could have got fixed, rather what I didnt like was the behavior of folks that they did with me after the sale was complete. If I knew same folks would be this bad, I would have never bought anything from this dealer. This experience was also suffice for me to never take my car at their maintenance shop. In a nutshell the price offered for my car deal was very good but when I realized why that was good, it didn't matter as it was too late. Hope this serves a good warning to other buyers and can save frustrations in future. Thanks. More