O. C. Welch Ford

I have not had great experiences at OC Welch until Rebekah started. She does an outstanding job and in my opinion has really made a huge difference. Rebekah started. She does an outstanding job and in my opinion has really made a huge difference. More

Had a great experience. Got a 15 mkz at a great price! Solid, clean, ride 💯 They worked with me to make sure I left in a good car! Got a 15 mkz at a great price! Solid, clean, ride 💯 They worked with me to make sure I left in a good car! More

After the battery was changed everything worked like a new car for about a week, then the cameras stopped working. I checked the fuse but it was good. For a week the cameras would work intermittently then new car for about a week, then the cameras stopped working. I checked the fuse but it was good. For a week the cameras would work intermittently then they would not work intermittently. If they cease to work too often I will bring the car. In for repairs. Seems like a loose wire. Thanks. More

I already submitted this. But service and employees were great professional and friendly. Highly recommend OC welch But service and employees were great professional and friendly. Highly recommend OC welch More

OC Welch is great! Friendly customer oriented service, frequently go above and beyond! Would recommend them to anyone! Friendly customer oriented service, frequently go above and beyond! Would recommend them to anyone! More

The service department is fantastic. Great communications. Kept me informed on the status of the car during the process. Would highly recommend. Great communications. Kept me informed on the status of the car during the process. Would highly recommend. More

It was a great experience to deal with Jocquilla, she made the process very easy and her communication was top notch. We will definitely reach out to her again in the future made the process very easy and her communication was top notch. We will definitely reach out to her again in the future More

Waited weeks to get my appointment for a recall on spongy breaks, the day before I call several times trying to get someone in service to answer the phone got a call back late in the day and advised I could breaks, the day before I call several times trying to get someone in service to answer the phone got a call back late in the day and advised I could not wait and it would take 2-3 days to review and confirm the issue on recalls. Only then would they order parts etc. I have had a number of appointments here in the last 5 years as I currently have 2 Ford Edges 2013 & 2015, ever in counter at QC Welch has had it issues you cant even find a safe place to park. I since have canceled my appointment as I have to have my car for work, fortunately I travel to ATL monthly and will go back to my old dealer Gwinnett Place Mall Ford. I have also been looking for Replacement edges 4 & 5 and will not be giving my business here. Rich L More

Service was outstanding at O. C. Welch Ford. The repairs were expertly performed and I was kept abreast of the process. In addition, my vehicle was analyzed for related issue that C. Welch Ford. The repairs were expertly performed and I was kept abreast of the process. In addition, my vehicle was analyzed for related issue that would affect vehicle performance etc. Each of the items of concern were thoroughly explained and my question answered. I am completely satisfied with the service and communications. More