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O. C. Welch Ford

Hardeeville, SC

4.8
2,519 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,519 Reviews of O. C. Welch Ford

November 10, 2023

They got me a great deal on my brand new truck! !! Thank you so much More

by Morganpaige24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Brown
Nov 11, 2023 -

O. C. Welch Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2023

Another great experience! Brian and Ray worked hard to get us scheduled and we’re so helpful once we got there. Keep up the great work! More

by Marcy W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Brian Hale
Nov 11, 2023 -

O. C. Welch Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and Ray met your expectations. Thank you again for choosing O. C. Welch Ford, Marcy, we look forward to having you as one of our valued customers for many more years to come! O.C. Welch, III President

November 10, 2023

He was an amazing person with a great deal of knowledge about the vehicle. The sales girl Maricel was wonderful. She was great at communication and her enthusiasm showed through. She lives her product. More

by msolsen55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricel, Joe Ferezy, Chris Black
Nov 11, 2023 -

O. C. Welch Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. O.C. Welch, III President

Nov 12, 2023 -

O. C. Welch Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

The dealership has a lot of cars which makes parking challenging but te service rep was top notch keeping me updated and walking through the service that was completed. He was extremely accurate on his More

by Lon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey
Nov 11, 2023 -

O. C. Welch Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O. C. Welch Ford! O.C. Welch, III President

Nov 12, 2023 -

O. C. Welch Ford responded

Hi Lon, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2023

What an experience and I mean in a good way. Joe, Scott and Chris were awesome. Even O.C. was in on this one. too often you hear the horror stories of people walking out the door after a purch More

by Oldguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henthorn, Joe Ferezy, Chris Black
Nov 10, 2023 -

O. C. Welch Ford responded

Thank you for this wonderful feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! O.C. Welch, III President

November 09, 2023

Bought a new black label navigator - the purchase experience was great. About 2 months later we needed a little cosmetic work done and it was a nightmare! They had our car 10 days and we had to dri More

by aweitzenfeld1234
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Munro, Brian Luna, Justin Lovato
Nov 09, 2023 -

aweitzenfeld1234 responded

Update: oc did just call me. He spent time this afternoon looking after the car himself and asked another employee to call me. I posted the above review before the employee called, because several hours had elapsed and i assumed no one was dealing with my issue. There are communications issues, and perhaps 10 days was too long to keep the car, but its clear that oc did get on it as soon as he learned of my problem. They tell us the car will be returned to us tomorrow so we cancelled our plans to drive over and pick it up. I owned a business for 50 years and i understand the issues he is dealing with. It can be frustrating!

November 09, 2023

Everyone was amazing! Had a motor blow on a brand new truck that was purchased elsewhere and went in boight a new 150! Staff was amazing! More

by jimb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kling, Chris Black, Joseph Bernard, Justin Lovato
Nov 09, 2023 -

O. C. Welch Ford responded

Jim, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck! O.C. Welch, III President

November 09, 2023

Ray Quran Housey was attentive to my needs and very professional. I enjoyed bringing my car in for service. Hope he will be there next time I go for service More

by Shhague1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Cameron Ball
Nov 09, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review. Ray and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

November 08, 2023

Cameron and Brian went above and beyond by squeezing my car into the very busy schedule as I was riding on a fast leaking tire. They also took care of a recall item and had a full checkup of the car compl More

by msully_30233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hale, Cameron Ball
Nov 08, 2023 -

O. C. Welch Ford responded

Thank you for choosing O. C. Welch Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! O.C. Welch, III President

November 08, 2023

Have always had great service always welcoming actually enjoyable going to o c welch thank you More

by rbarry137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Brian Hale, Cameron Ball
Nov 09, 2023 -

O. C. Welch Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. O.C. Welch, III President

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